Using the Worldwide Web

Before contacting customer services, refer to the support Web site at: http://www.hp.com/support.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

The monitor

Monitor model number

Serial number for the monitor

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Hardware and software you are using

A–4

User Guide

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HP 7650, 7540 manual Using the Worldwide Web Preparing to Call Technical Support