Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums or IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may call technical support. Have the following information available when you call:

Serial number of the HP accessory located on the bottom of the product

Purchase date on invoice

Condition under which the problem occurred

Error messages received

Hardware configuration

Hardware and software you are using

ENWW

Online Technical Support

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HP 8000 manual Online Technical Support Preparing to Call Technical Support