Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums or IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may call technical support. Have the following information available when you call:

●Serial number of the HP accessory located on the bottom of the product

●Purchase date on invoice

●Condition under which the problem occurred

●Error messages received

●Hardware configuration

●Hardware and software you are using

ENWW

Online Technical Support

7

Page 13
Image 13
HP 8000 manual Online Technical Support Preparing to Call Technical Support