Standard and Optional Boards

Misc Boards

1

Webcam

732510-001

 

 

 

2

Converter board

752122-001

 

 

 

3

HP WLAN 802.11 a/g/n, 2x2

701398-001

 

 

 

*

Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2x2 WiFi

717382-001

 

 

 

*

802.11a/b/g/n WLAN module + Bluetooth 4.0

697316-001

 

 

 

4

Power button board

732490-001

 

 

 

*

Near field communication (NFC) NXP controller (use with NFC assembly

732503-001

 

kit, spare part number 732502-001)

 

System Boards

 

 

 

 

*

System board for use in models without Windows 8

758190-001

 

 

 

*

System board for use in models with Windows Standard

758190-501

 

 

 

*

System board for use in models with Windows Professional

758190-601

 

 

 

Memory Modules

 

 

 

 

*

8-GB

689374-001

 

 

 

*

4-GB

689373-001

 

 

 

*

2-GB

689372-001

 

 

 

Processors (include thermal material)

 

 

 

 

*

Intel Core i7-4790s, 3.2 GHz, 8-MB L3 cache

773954-001

 

 

 

*

Intel Core i7-4770s, 3.1 GHz, 8-MB L3 cache

732507-001

 

 

 

*

Intel Core i5-4690s, 3.2 GHz, 6-MB L3 cache

773083-001

 

 

 

*

Intel Core i5-4670s, 3.1 GHz, 6-MB L3 cache

732506-001

 

 

 

*

Intel Core i5-4590s, 3.0 GHz, 6-MB L3 cache

773082-001

 

 

 

*

Intel Core i5-4570s, 2.9 GHz, 6-MB L3 cache

732505-001

 

 

 

*

Intel Core i3-4360, 3.7 GHz, 4-MB L3 cache

769735-001

 

 

 

*

Intel Core i3-4350, 3.6 GHz, 4-MB L3 cache

769734-001

 

 

 

*

Intel Core i3-4340, 3.6 GHz, 4-MB L3 cache

742562-001

 

 

 

*

Intel Core i3-4330, 3.6 GHz, 4-MB L3 cache

742561-001

 

 

 

*

Intel Core i3-4150, 3.5 GHz, 3-MB L3 cache

769733-001

 

 

 

*

Intel Core i3-4130, 3.6 GHz, 3-MB L3 cache

742560-001

 

 

 

*

Intel Pentium G3450, 3.4 GHz, 3-MB L3 cache

769741-001

 

 

 

*

Intel Pentium G3440, 3.3 GHz, 3-MB L3 cache

769740-001

 

 

 

*

Intel Pentium G3430, 3.3 GHz, 3-MB L3 cache

742566-001

 

 

 

*

Intel Pentium G3420, 3.2 GHz, 3-MB L3 cache

742565-001

 

 

 

*

Intel Pentium G3240, 3.1 GHz, 3-MB L3 cache

769739-001

 

 

 

*

Intel Pentium G3220, 3.0 GHz, 3-MB L3 cache

742564-001

 

 

 

*

Intel Celeron G1850, 2.9 GHz, 2-MB L3 cache

769732-001

 

 

 

*

Intel Celeron G1840, 2.8 GHz, 2-MB L3 cache

769731-001

 

 

 

*

Intel Celeron G1830, 2.8 GHz, 2-MB L3 cache

758757-001

 

 

 

*

Intel Celeron G1820, 2.7 GHz, 2-MB L3 cache

758756-001

 

 

 

*Not shown

 

 

Diagnostic LEDs

 

 

 

 

 

 

LEDColorLED ActivityState/Message

 

 

 

 

Power

White

On

Computer on

 

 

 

 

Power

White

1 blink every 2 seconds

Normal Suspend Mode

 

 

 

 

Power

Red

1 blink every second followed

CPU thermal shutdown

 

 

by a 2 second pause

 

Power

Red

3 blinks, 1 blink every second

Processor not installed

 

 

followed by a 2 second pause

 

Power

Red

4 blinks, 1 blink every second

Power failure (power supply overload)

 

 

followed by a 2 second pause

 

 

 

 

 

Power

Red

5 blinks, 1 blink every second

Pre-video memory error

 

 

followed by a 2 second pause

 

Power

Red

6 blinks, 1 blink every second

Pre-video graphics error

 

 

followed by a 2 second pause

 

Power

Red

7 blinks, 1 blink every second

System board failure (ROM)

 

 

followed by a 2 second pause

 

 

 

 

 

Power

Red

8 blinks, 1 blink every second

Invalid ROM based on Checksum

 

 

followed by a 2 second pause

 

Power

Red

9 blinks, 1 blink every second

System powers on but is unable to

 

 

followed by a 2 second pause

boot

Power

Red

11 blinks, 1 blink every sec-

Current processor does not support a

 

 

ond followed by a 2 second

feature previously enabled.

 

 

pause

 

Power

Red

12 blinks, 1 blink every sec-

MXM thermal shutdown

 

 

ond followed by a 2 second

 

 

 

pause

 

 

 

 

 

none

none

System does not power on

System unable to power on

 

 

and LEDs are not flashing

 

Miscellaneous Parts

1

Heat sink for use with the processor

698201-001

 

 

 

2

Card reader

732504-001

 

 

 

3

Fan/blower

698196-001

 

 

 

4

Serial port assembly

698212-001

 

 

 

5

Speakers (left and right)

698197-001

 

 

 

*

Label for use in models without speakers

732508-001

 

 

 

*

Thermal pad

706867-001

 

 

 

*

HP ultraslim keyed cable lock

703372-001

 

 

 

*

Optical drive removable frame carrier

732060-001

 

 

 

*

Card reader insert

698220-001

 

 

 

*

Hard drive isolation grommet

450712-001

 

 

 

*

Hard drive carrier, 2.5-inch to 3.5-inch

703597-001

 

 

 

*

Hard drive grommet

594220-001

 

 

 

*

Fan grommet

706866-001

 

 

 

*

Mouse, PS2, optical

674315-001

 

 

 

*

Mouse, washable

724795-001

 

 

 

*

Mouse, USB, optical

674316-001

 

 

 

*

Mouse, USB, laser

674318-001

 

 

 

*

Webcam assembly kit for models without a webcam (includes webcam

732511-001

 

cover for bezel)

 

*

Antenna kit

698218-001

 

 

 

*

NFC assembly kit (holder, cable, antenna) for use with NFC controller,

769742-001

 

spare part number 732503-001

 

*Not shown

 

 

 

Common POST Error Messages

 

 

 

 

 

Screen MessageProbable CauseRecommended Action

 

 

 

 

101-Option ROM Error

System ROM checksum

1.

Verify ROM, reflash if required

 

error.

2.

Clear CMOS memory, reboot

 

 

3.

Replace system board

 

 

 

103-System Board

DMA, timers

1. Clear CMOS memory.

Failure

 

2.

Replace system board.

 

 

 

 

164-Memory Size Error

Incorrect memory configu-

1.

Run Setup (F10).

and

ration

2.

Check DIMMs for proper

201-Memory Error

 

 

seating, type, compatibility.

 

 

 

 

 

3. Remove DIMMs singularly and

 

 

 

reboot to isolate faulty DIMM.

 

 

4.

Replace system board.

 

 

 

 

 

 

 

214-DIMM Configuration

Populated DIMM configura-

1.

Check DIMMs for proper

Warning

tion is not optimized

 

seating, type, compatibility.

 

 

2.

Rearrange the DIMMs so that

 

 

 

each channel has the same

 

 

 

amount of memory.

 

 

 

301-, 304-Keyboard error

Keyboard failure.

Check kybd connection or keys.

 

 

Check connector for bent or miss-

 

 

ing pins. Replace kybd. If 304,

 

 

possible system board problem.

 

 

 

 

501-Display Adapter Fail-

Graphics display controller.

1.

Reseat graphics card.

ure

 

2.

Clear CMOS.

 

 

3.

Replace graphics card.

 

 

 

 

1720-SMART Hard Drive

Hard drive is about to fail.

1.

Determine if hard drive is giving

Detects Imminent Failure

 

 

correct error message. Enter

 

 

 

Computer Setup and run the

 

 

 

Drive Protection System test

 

 

 

under Storage > DPS Self-test.

 

 

2.

Apply hard drive firmware

 

 

 

patch if applicable.

 

 

3.

Back up contents and replace

 

 

 

hard drive.

 

 

 

 

HP EliteOne 800 G1 AIO Business PC, (21.5" NT)

757391-001

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