Chapter 5 Problem Solving

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5 Problem Solving

Overview

This chapter will help you to solve printer problems.

Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams.

Many different messages can appear on the printer’s control panel display. Some messages tell the printer’s current status, such as INITIALIZING. Other messages require an action, such as

CLOSE TOP COVER. Many of these messages are self-explanatory. However, some messages indicate a problem with the printer, or require further action or description. This section lists these types of messages and tells what to do if a message persists.

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Overview