SoftPaq updates to the correct client system models, administrators can confidently and efficiently use SSM to keep system software updated.

System Software Manager integrates with enterprise software distribution tools such as HP Client Automation solutions, HP Client Manager from Symantec, and Microsoft Systems Management Server (SMS). Using SSM, customer-created or third-party updates that have been packaged in the SSM-format can be distributed.

SSM may be downloaded at no charge by visiting http://www.hp.com/go/ssm.

NOTE: SSM does not currently support remote ROM flash on systems that have Windows BitLocker Drive Encryption enabled and are using TPM measurements to protect the BitLocker keys because flashing the BIOS would invalidate the Trust Signature that BitLocker created for the platform. Disable BitLocker via Group Policy in order to flash the system BIOS.

Enable BitLocker support without TPM measurements of BIOS to avoid invalidating the BitLocker keys. HP recommends you keep a secure backup of the BitLocker credentials in case of recovery emergencies.

HP Proactive Change Notification

The Proactive Change Notification program uses the HP Subscriber's Choice Web site in order to proactively and automatically:

Send Proactive Change Notification (PCN) e-mail informing you of hardware and software changes to most commercial computers and servers, up to 60 days in advance

Send e-mails containing Customer Bulletins, Customer Advisories, Customer Notes, Security Bulletins, and Driver alerts for most commercial computers and servers

Create individual profiles to ensure only information relevant to a specific IT environment will be sent. To learn more about the Proactive Change Notification program and create a custom profile, visit http://www.hp.com/go/pcn

Subscriber’s Choice

Subscriber’s Choice is a client-based service from HP.

Based on the profile, HP will supply personalized product tips, feature articles, and/or driver and support alerts/notifications.

Subscriber’s Choice Driver and Support Alerts/Notifications will deliver e-mails based on the subscriber profile. To learn more about Subscriber’s Choice and create a custom profile, visit http://www.hp.com/united-states/subscribe/gateway.

ENWW

HP Proactive Change Notification 7