Error Messages and Codes

A.7 Printer Error Messages (4xx-xx)

 

 

 

 

 

 

 

 

 

 

 

Table A-6

 

 

 

 

 

Printer Error Messages

 

 

 

 

 

 

 

 

 

 

Message

Probable Cause

 

Message

Probable Cause

 

 

 

 

 

 

 

401-01

Printer failed or not connected

 

402-11

Interrupt test, data/cntrl. reg. failed

 

 

 

 

 

 

 

402-01

Printer data register failed

 

402-12

Interrupt test and loopback test failed

 

 

 

 

 

 

 

402-02

Printer control register failed

 

402-13

Int. test, LpBk. test., and data register failed

 

 

 

 

 

 

 

402-03

Data and control registers failed

 

402-14

Int. test, LpBk. test., and cntrl. register failed

 

 

 

 

 

 

 

402-04

Loopback test failed

 

402-15

Int. test, LpBk. test., and data/cntrl. reg.

 

 

 

 

 

 

failed

 

 

 

 

 

 

 

402-05

Loopback test and data reg.

 

402-16

Unexpected interrupt received

 

 

 

failed

 

 

 

 

 

 

 

 

 

 

 

402-06

Loopback test and cntrl. reg.

 

402-01

Printer pattern test failed

 

 

 

failed

 

 

 

 

 

 

 

 

 

 

 

402-07

Loopback tst, data/cntrl. reg.

 

403-xx

Printer pattern test failed

 

 

 

failed

 

 

 

 

 

 

 

 

 

 

 

402-08

Interrupt test failed

 

404-xx

Parallel port address conflict

 

 

 

 

 

 

 

402-09

Interrupt test and data reg. failed

 

498-00

Printer failed or not connected

 

 

 

 

 

 

 

402-10

Interrupt test and control reg.

 

--

--

 

 

 

 

failed

 

 

 

 

 

 

 

 

 

 

 

 

A.8 Video (Graphics) Error Messages (5xx-xx)

Table A-7.

Video (Graphics) Error Messages

Message

Probable Cause

Message

Probable Cause

 

 

 

 

501-01

Video controller test failed

508-01

320x200 mode, color set 0 test failed

 

 

 

 

502-01

Video memory test failed

509-01

320x200 mode, color set 1 test failed

 

 

 

 

503-01

Video attribute test failed

510-01

640x200 mode test failed

 

 

 

 

504-01

Video character set test failed

511-01

Screen memory page test failed

 

 

 

 

505-01

80x25 mode, 9x14 cell test

512-01

Gray scale test failed

 

failed

 

 

 

 

 

 

506-01

80x25 mode, 8x8 cell test failed

514-01

White screen test failed

 

 

 

 

507-01

40x25 mode test failed

516-01

Noise pattern test failed

 

 

 

 

See Table A-14 for additional video (graphics) messages.

Technical Reference Guide

www.hp.com

A-9