HP Elite 8300 LED, Color, LED Activity, State/Message, Screen Message, Probable Cause, Diagnostic LEDs, Recommended Action, Miscellaneous Parts, Common POST Error Messages

Standard and Optional Boards

Misc boards

1		Webcam				698198-001
2		Converter board				698200-001
3		AMD Radeon HD 7650A (MXM) discrete graphics board				687445-001
*		NVIDIA GeForce GT 540M 2GB DDR3 MXM 3.0A discrete graphics board				698213-001
4		HP WLAN 802.11 a/b/g/n				652165-001
*		HP WLAN 802.11 b/g/n				654602-001
*		HP WLAN 802.11 a/b/g/n + Bluetooth 4.0				697316-001
5		Power button board				698204-001
	System boards (include replacement thermal material)
*		System board for use in models without Windows 8				657097-001
*		System board for use in models with Windows Standard				657097-501
*		System board for use in models with Windows Professional				657097-601
*		System board - NetClone				700015-001
	Memory modules (SODIMM, PC3-12800, CL11)
*		8-GB				689374-001
*		4-GB				689373-001
*		2-GB				689372-001
	Intel Core i7 processors (include thermal material)
*		3770, 3.4 GHz, 8-MB L3 cache				688164-001
	Intel Core i5 processors (include thermal material)
*		3570, 3.4 GHz, 6-MB L3 cache				688162-001
*		3470, 3.2 GHz, 6-MB L3 cache				687943-001
	Intel Core i3 processors (include thermal material)
*		2130, 3.4 GHz, 3-MB L3 cache (65-W)				665120-001
*		2120, 3.3 GHz, 3-MB L3 cache (65-W)				638629-001
	Intel Pentium processors (include thermal material)
*		G870, 3.1 GHz, 3-MB L3 cache				691936-001
*		G860, 3.0 GHz, 3-MB L3 cache				665123-001
*		G640, 2.8 GHz, 3-MB L3 cache				691935-001
	Intel Celeron processors (include thermal material)
*		G550, 2.6 GHz, 2-MB L3 cache				691934-001
	* Not shown
	Diagnostic LEDs
	LED		Color	LED Activity	State/Message
	Power		Green	On	Computer on
	Power		Green	1 blink every 2 seconds	Normal Suspend Mode
	Power		Red	1 blink every second followed	CPU thermal shutdown
				by a 2 second pause
	Power		Red	3 blinks, 1 blink every second	Processor not installed
				followed by a 2 second pause
	Power		Red	4 blinks, 1 blink every second	Power failure (power supply overload)
				followed by a 2 second pause
	Power		Red	5 blinks, 1 blink every second	Pre-video memory error
				followed by a 2 second pause
	Power		Red	6 blinks, 1 blink every second	Pre-video graphics error
				followed by a 2 second pause
	Power		Red	7 blinks, 1 blink every second	System board failure (ROM
				followed by a 2 second pause
	Power		Red	8 blinks, 1 blink every second	Invalid ROM based on Checksum
				followed by a 2 second pause
	Power		Red	9 blinks, 1 blink every second	System powers on but is unable to boot
				followed by a 2 second pause
	Power		Red	11 blinks, 1 blink every second	Current processor does not support a
				followed by a 2 second pause	feature previously enabled.
	Power		Red	12 blinks, 1 blink every second	MXM thermal shutdown
				followed by a 2 second pause
	none		none	System does not power on and	System unable to power on
				LEDs are not flashing

Miscellaneous Parts

1	Heat sink for use with graphics board	698603-001
2	Heat sink for use with the processor (includes fan)	698602-001
3	Stand cover	698225-001
4	Serial port assembly	698212-001
5	Cable routing bracket for use on stand	698224-001
6	Speakers (left and right)	698622-001
7	Fan for use with processor heat sink	702808-001
8	Fan/blower	698617-001
*	Thermal pad (76mm*29mm*2.25mm)	706867-001
*	HP keyed cable lock	626729-002
*	Optical drive insert	698222-001
*	Card reader insert	698220-001
*	Card reader, 6-in-1	698219-001
*	Hard drive isolation grommet	450712-001
*	Mouse, PS2, optical	674315-001
*	Transceiver for use with wireless mouse and keyboard	674319-001
*	Mouse, washable	619580-001
*	Mouse, wireless	674317-001
*	Mouse, USB, optical	674316-001
*	Mouse, USB, laser	674318-001
*	Webcam assembly kit for models without a webcam (includes webcam	698227-001
	cover for bezel)
*	HP Business Digital Headset	642738-001

*Not shown

Common POST Error Messages

Screen Message	Probable Cause	Recommended Action
101-Option ROM Error	System ROM checksum	1.	Verify ROM, reflash if required
	error.	2.	Clear CMOS memory, reboot
		3.	Replace system board
103-System Board	DMA, timers	1.	Clear CMOS memory.
Failure		2.	Replace system board.
164-Memory Size Error	Incorrect memory configu-	1.	Run Setup (F10).
and	ration	2.	Check DIMMs for proper
201-Memory Error			seating, type, compatibility.
		3.	Remove DIMMs singularly and
			reboot to isolate faulty DIMM.
		4.	Replace system board.
214-DIMM Configura-	Populated DIMM configura-	1.	Check DIMMs for proper
tion Warning	tion is not optimized		seating, type, compatibility.
		2.	Rearrange the DIMMs so that
			each channel has the same
			amount of memory.
301-, 304-Keyboard error	Keyboard failure.	Check kybd connection or keys.
		Check connector for bent or miss-
		ing pins. Replace kybd. If 304,
		possible system board problem.
501-Display Adapter	Graphics display controller.	1.	Reseat graphics card.
Failure		2.	Clear CMOS.
		3.	Replace graphics card.
1720-SMART Hard Drive	Hard drive is about to fail.	1.	Determine if hard drive is giving
Detects Imminent Failure			correct error message. Enter
			Computer Setup and run the
			Drive Protection System test
			under Storage > DPS Self-test.
		2.	Apply hard drive firmware
			patch if applicable.
		3.	Back up contents and replace
			hard drive.

HP Compaq Elite 8300 All-in-One 701464-002 page 2