HP 870Cxi manual Troubleshooting, Printing a test, Click Start → Settings → Printers

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Troubleshooting

If you are having problems printing follow this procedure:

Verify the power cable is plugged into an AC receptacle.

Verify the power cable is plugged into the printer.

Printing a test page

There are two different ways to print a test page:

From the printer panel

This is the internal printer test and will tell you if the printer is functioning.

1- Turn the printer off then turn the printer on.

2- Press and hold the Resume button until light goes out (about 3 seconds) 3- Release the Resume button

From the computer

This is the external test will tell you if the link between the computer and the printer is functioning.

1- Click Start → Settings → Printers

2- Click the HP DeskJet 870Cxi printer icon to select the printer.

Compiled by: Brent Runnells, UH Hilo EPSCoR-ITER	11	\\ . . .\sdal\How-To\ht_hp870cxi.doc
Last modified 7/13/04