Support Information

Don’t Forget to Register!

Go to: http://register.hp.com

NOTE: To view your PC product number, model number, and serial number, press and hold the Ctrl+Alt+S keys on the keyboard.

Registration is quick and easy, and it offers:

E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own.

The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at:

http://subscription.support.hp.com

Where to Get Help

HP offers a wide variety of service and support options, which are available around the clock for HP customers with products that are either in or out of warranty.

Options to use when you need help

1Check the setup poster and product documentation for help with setting up and using your PC.

2Use the support tools preinstalled right on your PC.

Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support.

PC Tune-up and Repair for tools to keep your PC running smoothly. Click Start, All Programs, PC Help & Tools.

Software Repair Wizard to guide you through options to resolve software issues. Click Start, All Programs, PC Help & Tools.

3HP Technical Support Web site. Go to: http://www.hp.com/support

for product information, driver updates, troubleshooting, and much more.

4Chat online with qualified support specialists using

HP Real Time Chat. Access this feature through the Help and Support Center on your PC.

5If you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. only), and French (Canada only) at:

HP: 1-800-474-6836(800-HP-invent)

Compaq: 1-800-652-6672(800-OK-Compaq)

When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period.

Where Are My User’s

Guides?

The User’s Guides are on your PC. Click Start, All Programs, and then User’s Guides. Documentation is also available at http://www.hp.com/support where you can search for the support page for your model.

Software Support

America Online

U.S.: 1-888-346-3704

Canada: 1-888-265-4357

http://www.aol.com

AT&T/SBC

1-800-400-1447 http://www.att.net

Comcast

1-800-266-2278 (1-800-COMCAST) http://www.comcast.com

Corel

http://www.corel.com

EarthLink

Dial-up customer service 1-800-890-6356

Dial-up technical support 1-800-890-5128

Broadband customer service and technical support 1-888-829-8466

http://www.earthlink.net

MSN

1-800-386-5550 http://support.msn.com

PeoplePC Online

1-888-587-9669 http://www.peoplepc.com

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HP SR2034NX, a1644x, SR2002X manual Don’t Forget to Register, Where to Get Help, Where Are My User’s Guides? Software Support

SR2014HM, SR2039X, SR2001NX, SR2010NX, SR2054X specifications

The HP SR series is known for its reliable performance and affordability, making it a popular choice for both home and office computing needs. Among the notable models in this series are the SR2020NX, SR2006NX, SR2023WM, SR2011WM, and SR2038X. Each of these models comes with unique features, technologies, and characteristics that cater to a variety of user requirements.

The HP SR2020NX is equipped with a powerful AMD Athlon 64 3800+ processor, providing a solid performance for everyday tasks such as web browsing, document editing, and multimedia playback. This model comes with 512MB of RAM, expandable up to 2GB, allowing for smooth multitasking. Its 160GB SATA hard drive offers ample storage space for files, applications, and media, while the integrated NVIDIA GeForce 6150 LE graphics delivers satisfactory visuals for casual gaming and video streaming.

The SR2006NX model features an Intel Pentium 4 processor, making it ideal for users who need to run basic applications and perform standard computing tasks. With 512MB of RAM and a 160GB hard drive, it provides sufficient resources for light use. The integrated Intel Graphics Media Accelerator ensures decent graphic performance for basic media tasks.

The HP SR2023WM model stands out with its dual-core AMD Athlon X2 processor, enabling efficient multitasking and improved performance for demanding applications. It boasts 1GB of RAM which can also be upgraded for better performance. Its 250GB hard drive offers more space for users who store large media files, while the integrated graphics ensure smooth playback for videos.

In the SR2011WM, users will find an AMD Sempron processor that balances performance and energy efficiency. This model comes with 1GB of RAM and a 160GB hard drive, making it suitable for users who engage in basic computing tasks. The integrated graphics support comfortable media consumption, while connectivity options include multiple USB ports for peripheral devices.

Lastly, the HP SR2038X is a versatile desktop that features an AMD Phenom II processor, providing enhanced computing power for more demanding users. It comes with 2GB of RAM and a generous 500GB hard drive, making it perfect for users who require ample storage and improved performance for tasks such as gaming and content creation. The integrated ATI graphics card ensures a better visual experience for users who enjoy media and graphics-intensive applications.

Overall, the HP SR series models – SR2020NX, SR2006NX, SR2023WM, SR2011WM, and SR2038X – each cater to different needs and preferences, making them a valuable addition to any computing environment. With various processor options, expandable RAM, and ample storage, these desktops provide the necessary performance for a wide range of users.