Manuals / HP / Computer Equipment / Desktops

HP CQ5102F, a1777c Customer Self Repair Warranty Service, Send-in and Return Warranty Service

Models: SR5027CL CQ5102F a1747c a1777c SR5127CL

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Customer Self Repair Warranty Service

In countries/regions where it is available, your HP Limited Warranty may include a customer self repair warranty service. If applicable, HP will determine in its sole discretion that customer self repair is the appropriate method of warranty service. If so, HP will ship approved replacement parts directly to you to fulfill your HP Hardware Product warranty service. This will save considerable repair time. After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center, and a technician will assist you over the phone. In cases where the replacement part must be returned to HP, you must ship the defective part back to HP within a defined period of time, normally thirty (30) days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. If customer self repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at:

http://www.hp.com/support

Send-in and Return Warranty Service

Your HP Limited Warranty includes a send-in and return warranty service. Under the terms of send-in and return service, HP will ship to you, at HP’s expense, packaging to use to pack your unit to ship to HP for service; you are responsible for freight costs and insurance for shipping the unit to HP. You can arrange with HP for the inbound shipping and associated costs (to obtain more information call 1-800-474-6836 (800-HP-invent) for detailed costs and instructions), or you may opt to select your own courier and pay shipping costs. If you select your own courier, you are also responsible for insuring any unit shipped to the service location and you assume risk of loss or damage during shipping. HP will repair the unit and return it to you. HP will incur all repair and shipping costs for the return of the repaired product.

Carry-in Warranty Service

This service may not be available in all areas. You can check for available service providers in your area at: http://www.hp.com, select Support & Drivers, then select Authorized support providers. If this service is available to you, you will be required to deliver your HP Hardware Product to an authorized service location for warranty repair. If required, you must prepay any shipping charges, taxes, or duties associated with transportation of the product to and from the service location. In addition, you are responsible for insuring any product shipped or returned to an authorized service location and assume risk of loss during shipping.

Service Upgrades

HP has a range of additional support and service coverage for your product that can be purchased locally. However, some support and related products may not be available in all countries/regions. For information on availability of service upgrades and the cost for these service upgrades, refer to the HP Web site at: http://www.hp.com/support

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HP CQ5102F, a1777c, a1747c, SR5127CL, SR5027CL Customer Self Repair Warranty Service, Send-in and Return Warranty Service
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SR5027CL, CQ5102F, a1747c, a1777c, SR5127CL specifications

HP has long been a recognized name in the realm of personal computers, providing a variety of models catering to different user needs. Among these are the HP a1777c, a1747c, CQ5102F, SR5027CL, and SR5127CL, each boasting unique features, technologies, and characteristics that make them suitable for various tasks.

The HP a1777c is a compact all-in-one desktop that features a 20-inch display, making it an ideal choice for those who value space-saving designs. It is powered by an AMD Athlon 64 processor, which provides sufficient performance for everyday computing tasks like web browsing, document editing, and multimedia playback. The integrated graphics enhance user experience, while the 4GB RAM ensures smooth multitasking capabilities, enabling users to run several applications simultaneously.

On the other hand, the HP a1747c is another compact option designed for performance. It features an Athlon 64 processor and comes equipped with a larger 250GB hard drive, enabling ample storage for files, applications, and media. This model also encompasses a 19-inch monitor, making it slightly smaller in screen size than the a1777c. Its integrated audio and video capabilities cater to users who engage in light gaming and entertainment.

For those seeking an efficient and budget-friendly choice, the HP CQ5102F stands out. It features an AMD Sempron processor, and while it may not boast the raw power of its counterparts, it is perfect for casual users who primarily engage in web browsing and content consumption. The CQ5102F typically houses 2GB of RAM, which can be upgraded for improved performance, while its compact design allows for easy placement in smaller workspaces.

The HP SR5027CL and SR5127CL models are tailored for users requiring robust performance for demanding applications. Both feature dual-core processors, offering enhanced speed for multitasking and gaming. The SR5027CL generally comes with 500GB of storage, while the SR5127CL may provide even larger HDD options, catering to users with extensive media libraries. With support for discrete graphics cards, these models excel in gaming and graphic design tasks.

In summary, the HP a1777c, a1747c, CQ5102F, SR5027CL, and SR5127CL each cater to different user requirements. Whether it is the compact all-in-one design of the a1777c, the budget-friendly nature of the CQ5102F, or the robust capabilities of the SR models, HP continues to deliver versatile solutions for a wide range of computing needs.