Getting Started
Solving General Problems (Continued)
Problem Cause Solution
Computer date and | RTC |
time display is | battery may need to |
incorrect. | be replaced. |
| ✎ Connecting |
| the computer |
| to a live AC |
| outlet |
| prolongs the |
| life of the |
| RTC battery. |
First, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Hardware Reference Guide on the Documentation and Diagnostics CD for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.
Cursor will not move | The Num Lock key | Press the Num Lock key. The |
using the arrow keys | may be on. | Num Lock light should not be on |
on the keypad. |
| if you want to use the arrow |
|
| keys. The Num Lock key can |
|
| be disabled (or enabled) in |
|
| Computer Setup. |
Cannot remove | Smart Cover Lock, |
computer cover or | featured on some |
access panel. | computers, is locked. |
| ✎ This feature |
| is not |
| available |
| on all |
| models. |
Unlock the Smart Cover Lock using Computer Setup.
The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is available from HP. You will need the FailSafe Key in case of forgotten password, power loss, or computer malfunction.
16 | Getting Started |