Chapter 6 - Troubleshooting and Maintenance

Problems and Solutions

Problem

Solution

 

 

The camera is on but when I press a button, it

The camera may be in sleep mode to conserve

does not respond.

battery power. Try pressing the flash or photo

 

quality buttons on the top of the camera.

 

Try turning the camera off and then on again.

 

Try unplugging the AC power adapter and

 

removing the NiMH batteries, and then reinstalling

 

them.

 

Try removing all of the power sources, including

 

the coin battery.

 

 

I am trying to name a group but the camera is

Try using a different group name. The camera does

not responding.

not accept group names that begin with BR or TL

 

(regardless of language) because these letters are

 

reserved for identifying Burst and Timelapse

 

photos on the memory card. There is an 8 character

 

limit on group names.

 

 

HP PhotoSmart C500 Digital Camera User’s Guide

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HP c500/c500xi manual Problems and Solutions, Problem Solution