Getting Assistance

 

 

 

 

 

Problem

Solution

 

 

 

 

 

 

I am searching through photos by date, and have

Make sure that the From date is prior or equal to

 

 

selected the find dates, but the camera is not

the To date.

 

 

responding.

 

 

 

 

 

 

 

The status LCD is displaying an error message.

If the camera does not turn itself off, press the

 

 

 

on/off button to turn the camera off and then on

 

 

 

again.

 

 

 

 

 

 

The main batteries are charged but the camera is

Check that you do not have an AC power adapter

 

 

not responding.

attached to the camera. Even if it is not connected

 

 

 

to a power source, the camera will not use battery

 

 

 

power.

 

 

 

 

 

Getting Assistance

When there is a problem, you have several resources for finding a solution. Resources include HP PhotoSmart on the Internet, Help, and HP Customer Care.

HP PhotoSmart on the Internet

You can get project ideas and troubleshooting assistance, access the community forum, and get any updates to software from HP’s PhotoSmart Web site. Go to www.photosmart.com, and click Support.

HP PhotoSmart C500 Digital Camera User’s Guide

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HP c500/c500xi manual Getting Assistance, To date Responding, Again, Power