Maintenance and Service Guide
HP G7000 Notebook PC and Compaq Presario C700 Notebook PC
Copyright 2007 Hewlett-Packard Development Company, L.P
Safety warning notice
iv Safety warning notice
Table of contents
Removal and replacement procedures
1 Product description 2 External component identification
Illustrated parts catalog
Setup Utility
Specifications
Backup and recovery
9 Connector pin assignments
10 Power cord set requirements
Screw listing
11 Recycling
Index
Battery
Display
1 Product description
Category
Description
HP G7000
Category
Description
HP G7000
Compaq Presario
Wireless
Category
Description
HP G7000
Power requirements
Preinstalled
Serviceability
Category
2 External component identification
Top components
Display components
Component
Buttons and speakers
Panel System and Maintenance Power
Component
Description
Keys
Component
Function
esc key
Component
Lights
Description
TouchPad
Top components
Component
Function
Front components
Right-side components
Component
Function
Component
Left-side components
Function
Bottom components
12 Chapter 2 External component identification
Component
Function
3 Illustrated parts catalog
Serial number location
Computer major components
14 Chapter 3 Illustrated parts catalog
Spare part number
Item Description
Keyboards
Power connector cable
Memory/wireless module compartment cover
Description
Spare part number
RTC battery
6-cell, 2.20-Ah, 47-Wh Li-ion battery
Description
Spare part number
Description
Spare part number
Broadcom 802.11b/g WLAN module for use in Thailand
Atheros AR2425 802.11b/g WLAN module
Computer major components
Description
Spare part number
Optical drives include bezel and bracket
Display assembly components
Description
Spare part number
Display bezels
Description
Spare part number
Camera module cable
Display Screw Kit not illustrated
Plastics Kit
Item Description
Spare part number
Plastics Kit
Mass storage devices
Mass storage devices
Description
Spare part number
Miscellaneous parts
HP Remote Control
Optical wired mouse
Power cords
Description
Spare part number
Hong Kong and the United Kingdom
403811-031
Sequential part number listing
26 Chapter 3 Illustrated parts catalog
Spare part
Description
Spare part Description number
28 Chapter 3 Illustrated parts catalog
Spare part
Description
number
Sequential part number listing
Spare part
Description
number
30 Chapter 3 Illustrated parts catalog
Spare part
Description
number
Sequential part number listing
Spare part
Description
number
4 Removal and replacement procedures
Preliminary replacement requirements
Service considerations
Tools required
Cables and connectors
Drive handling
Grounding guidelines
Electrostatic discharge damage
Packaging and transporting guidelines
Workstation guidelines
Equipment guidelines
Unknown user password
Component replacement procedures
Serial number
Computer feet
Description
Spare part number
Rubber Foot Kit includes 6 base enclosure rubber feet
Battery
Hard drive
Reverse this procedure to reassemble and install the hard drive
42 Chapter 4 Removal and replacement procedures
5. Remove the hard drive 3 from the hard drive bay
6. Remove the hard drive from the hard drive bay
Memory module
44 Chapter 4 Removal and replacement procedures
Reverse this procedure to install a memory module
4. Remove the module 2 by pulling it away from the slot at an angle
WLAN module
Description
Spare part number
Broadcom 802.11a/b/g WLAN modules
African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech
Reverse this procedure to install a WLAN module
Component replacement procedures
Optical drive
Component replacement procedures
7. Remove the optical drive bracket
Keyboard
Component replacement procedures
Remove the keyboard
2. Turn the computer right-side up, with the front toward you
3. Open the computer as far as possible
7. Remove the keyboard Reverse this procedure to install the keyboard
52 Chapter 4 Removal and replacement procedures
Switch cover
Reverse this procedure to install the switch cover
6. Remove the switch cover
54 Chapter 4 Removal and replacement procedures
For use only with HP G7000 computer models
Display assembly
For use only with Compaq Presario C700 computer models
5. Remove the display assembly
56 Chapter 4 Removal and replacement procedures
2 Two rubber screw covers on the display bezel bottom edge
Component replacement procedures
3 Eight Phillips PM2.5×7.0 screws
58 Chapter 4 Removal and replacement procedures
Component replacement procedures
Camera module
Component replacement procedures
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
Top cover
a. Hard drive see Hard drive on page
Component replacement procedures
Remove the top cover
1. Turn the computer upside down, with the front toward you
3. Turn the computer right-side up, with the front toward you
Caps lock LED board
f. Top cover see Top cover on page
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
Component replacement procedures
Reverse the above procedure to install the caps lock LED board
3. Remove the caps lock LED board 2 from the top cover
USB board
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
a. Hard drive see Hard drive on page
Component replacement procedures
Reverse this procedure to install the USB board
3. Remove the USB board 3 from the base enclosure
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
a. Hard drive see Hard drive on page
b. Optical drive see Optical drive on page
3. Remove the fan Reverse this procedure to install the fan
Component replacement procedures
Speakers
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
a. Hard drive see Hard drive on page
Component replacement procedures
Reverse this procedure to install the speakers
4. Remove the speakers 4 from the base enclosure
System board
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
a. Hard drive see Hard drive on page
RTC battery see RTC battery on page
Memory modules see Memory module on page
WLAN module see WLAN module on page
Card reader board see Card reader board on page
Reverse the preceding procedure to install the system board
74 Chapter 4 Removal and replacement procedures
RTC battery
g. System board see System board on page
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
Reverse this procedure to install the RTC battery
3. Remove the RTC battery
76 Chapter 4 Removal and replacement procedures
Card reader board
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
a. Hard drive see Hard drive on page
78 Chapter 4 Removal and replacement procedures
Reverse the above procedure to install the card reader board
4. Remove the card reader board
Heat sink
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
a. Hard drive see Hard drive on page
80 Chapter 4 Removal and replacement procedures
Reverse this procedure to install the heat sink
3. Remove the heat sink
Processor
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
a. Hard drive see Hard drive on page
Reverse this procedure to install the processor
82 Chapter 4 Removal and replacement procedures
Remove the processor
3. Lift the processor 2 straight up and remove it
Power connector cable
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
a. Hard drive see Hard drive on page
Starting the Setup Utility
5 Setup Utility
Changing the language of the Setup Utility
Navigating and selecting in the Setup Utility
Restoring default settings in the Setup Utility
2. Select Exit Load Setup Defaults, and then press enter
Displaying system information
Using advanced Setup Utility features
Closing the Setup Utility
Setup Utility menus
Main menu
System Configuration menu
Diagnostics menu
Security menu
Select
6 Specifications
Computer specifications
Dimensions
Input power
15.4-inch, WSXGA, BrightView display specifications
Dimensions
Pixel resolution
Total power consumption
Hard drive specifications
Dimensions
Operating temperature
160-GB
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications
Access time
Applicable disc
Read
System DMA specifications
System memory map specifications
Hardware DMA
System function
Hardware IRQ
System interrupt specifications
System function
System I/O address specifications
94 Chapter 6 Specifications
System function shipping configuration
I/O address hex
System function shipping configuration
System I/O address specifications
I/O address hex
7 Screw listing
96 Chapter 7 Screw listing
Where used
Phillips PM2.0×5.0 captive screw
Phillips PM3.0×3.0 screw
Color
Quantity
Length
Black Phillips PM2.0×3.0 screw
Color
Quantity
Length
Black Phillips PM2.0×4.0 screw
Color
Quantity
Length
Black Phillips PM2.0×4.0 screw
Phillips PM2.5×9.0 screw
Where used
Color
Quantity
Where used Ten screws that secure the top cover to the base enclosure
Where used 4 screws that secure the display assembly to the computer
Phillips PM2.5×9.0 screw
Phillips PM2.5×4.0 screw
Color
Quantity
Length
Where used One screw that secures the USB board to the base enclosure
Where used 2 screws that secure the top cover to the base enclosure
Phillips PM2.5×4.0 screw
Where used One screw that secures the fan to the base enclosure
Where used 2 screws that secure the speakers to the base enclosure
106 Chapter 7 Screw listing
Phillips PM2.5×7.0 screw
Silver Phillips PM2.0×4.0 screw
Color
Quantity
Length
Phillips PM2.5×6.0 captive screw
Color
Quantity
Length
8 Backup and recovery
Recovering system information
When to back up
Backing up your information
Using system restore points
Backup suggestions
When to create restore points
Create a system restore point
112 Chapter 8 Backup and recovery
Creating recovery discs
Restore to a previous date and time
1. Select Start All Programs Recovery Manager Recovery Manager
3. Click Recovery disc creation, and then click Next
Performing a recovery
Recovering from the recovery discs
Recovering from the partition on the hard drive
Select Start All Programs Recovery Manager Recovery Manager
9 Connector pin assignments
Audio-out headphone
Audio-in microphone
Signal
116 Chapter 9 Connector pin assignments
External monitor
Signal
RJ-11 modem
RJ-45 network
Signal
Signal
S-Video-out
Universal Serial Bus
118 Chapter 9 Connector pin assignments
Signal
10 Power cord set requirements
Requirements for all countries or regions
Requirements for specific countries or regions
120 Chapter 10 Power cord set requirements
Country/region
Accredited agency
11 Recycling
Battery
Display
3. Remove the display bezel
Perform the following steps to disassemble the display assembly
122 Chapter 11 Recycling
7. Turn the display panel assembly upside down
6. Remove the display panel assembly 2 from the display enclosure
Display
10. Remove the display panel frame 2 from the display panel
12. Lift the top edge of the backlight cover 2 and swing it outward
13. Remove the backlight cover
14. Turn the display panel right-side up
17. Remove the backlight frame from the display panel
16. Turn the display panel upside down
Display
18. Remove the backlight from the backlight frame
19. Disconnect the display cable 1 from the LCD panel
21. Release the LCD panel 3 from the display rear panel
23. Remove the LCD panel 24. Recycle the LCD panel and backlight
Index
key components
function keys
left-side components
Page
contents
static-shielding materials
S-Video-out jack
system DMA
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board (1) and (2) and the heat sink (3) and (4) each time the heat sink is removed. Thermal pads and thermal paste must be installed on all surfaces before the heat sink is reinstalled. Thermal pads and thermal paste are included with all heat sink, system board, and processor spare part kits.