Getting Started
Solving Hardware Installation Problems (Continued)
Problem | Cause | Solution | |
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A new device is not | A plug and play | Use Windows XP Device | |
recognized as part | board may not | Manager to deselect the | |
of the system. | automatically | automatic settings for the board | |
(continued) | configure when | and choose a basic | |
| added if the default | configuration that does not | |
| configuration | cause a resource conflict. You | |
| conflicts with other | can also use Computer Setup to | |
| devices. | reconfigure or disable devices to | |
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| resolve the resource conflict. | |
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Computer will not | Wrong memory | 1. | Review the documentation |
start. | modules were used |
| that came with the system |
| in the upgrade or |
| to determine if you are |
| memory modules |
| using the correct memory |
| were installed in the |
| modules and to verify the |
| wrong location. |
| proper installation. |
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| 2. | Observe the beeps and |
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| LED lights on the front of the |
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| computer. See “Interpreting |
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| page 25 to determine |
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| possible causes. |
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| 3. If you still cannot resolve | |
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| the issue, contact Customer |
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| Support. |
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Power LED flashes | Memory is installed | 1. | Reseat DIMMs. Power on |
Red five times, once | incorrectly or is bad. |
| the system. |
every second, |
| 2. | Replace DIMMs one at a |
followed by a |
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| time to isolate the faulty | |
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| module. | |
and the computer |
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| 3. Replace | ||
beeps five times. The |
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| with HP memory. | |
beeps continue for |
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| 4. | Replace the system board. | |
five iterations, then |
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stop. The LED flashes continue until the problem is resolved.
Getting Started | 23 |