Frequently Asked Questions
Question | Answer |
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How far away can I use the | Up to 30ft (10m) |
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remote control? | English | ||
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Why can’t I display some of | Some photo/image file formats are | ||
not supported. Please refer to the | |||
my Photos? | |||
specifications. | |||
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Why can’t I play some of my | Some music file formats are |
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not supported. Please refer |
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music tracks? |
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to the specifications. |
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Why can’t I play some of my | Some video file formats are |
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not supported. Please refer |
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video clips? |
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to the specifications. |
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Can I delete photos from |
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external memory cards or | Not at this time. |
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flash drives? |
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Can I delete photos from | Yes, refer to the “Delete Pictures |
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internal memory? | from Internal memory” section of |
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| this document. |
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How can I switch to the | Remove all external memory cards |
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and USB flash drives. The picture |
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internal memory? | frame will automatically switch to |
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| internal memory. |
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I have lost or damaged my | Yes. Visit www.hp.com/support for |
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remote and/or power adapter. |
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more details. |
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Can I order replacements? |
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How can I find the latest | Visit www.hp.com/support for more |
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information/FAQs about my |
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details and the latest information. |
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HP Digital Picture Frame? |
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