HP DL585 manual QuickSpecs

QuickSpecs

HP ProLiant DL585

Standard Features

Service and Support Three-year limited warranty, including hardware diagnostic support, pre-failure warranty (coverage of hard drives, memory and processors). The warranty is fully supported by HP Services and a worldwide network of resellers and service providers. In addition 90-days getting started software telephone support may be covered under the warranty or available for an additional fee. Enhancements to warranty services are available through HP Care Pack services.

NOTE: Limited warranty includes 3 year parts, 3 year labor, 3-year next business day on-site support.

Care Pack services provide a range of life cycle support options that let you choose the service levels that meet your business requirements, from basic to mission-critical. A full range of HP Care Pack hardware and software services are available including:

Installation and start up

Education courses

Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7 days call window with options including 4-hour response or 6-hour Call To Repair

Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and VMWare-based IT solutions helping to deliver high level of application availability. Response times range from 30 minutes for critical problems to 2 hours.

System Management, Performance Services and Mission Critical Support Solution.

HP Care Pack services include coverage for the HP branded hardware options qualified for the server, purchased at the same time or afterward, internal to the enclosure, as well as 22" and smaller external monitors and tower UPS options up to 3kVA; these items will be covered at the same service level and for the same coverage period as the server. Coverage of UPS Battery is not included, standard warranty terms & conditions apply. For servers or storage systems installed within a rack, service also covers all HP qualified rack options installed within the same rack.

NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or

resellers or visit our worldwide Web site on the internet at: http://www.hp.com/hps/carepack.

NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us

at: http://www.hp.com/hps.

NOTE: Additional information regarding worldwide limited warranty and technical support is available

at: http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html.

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