7 Troubleshooting

 

The optical disc tray does not open for removal of a CD or DVD

24

The computer does not detect the optical drive

25

A disc does not play

25

A disc does not play automatically

26

A DVD movie stops, skips, or plays erratically

26

A DVD movie is not visible on an external display

27

The process of burning a disc does not begin, or it stops before completion

27

A DVD playing in Windows Media Player produces no sound or display

27

A device driver must be reinstalled

28

Obtaining the latest HP device drivers

29

Obtaining the latest Windows device drivers

29

Index

30

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HP dv4-2045dx manual Troubleshooting