Poor performance is experienced.
Cause | Solution | |
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Some software applications, especially games, are stressful | 1. Lower the display resolution for the current application or | |
on the graphics subsystem |
| consult the documentation that came with the application |
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| for suggestions on how to improve performance by |
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| adjusting parameters in the application. |
| 2. | Add more memory. |
| 3. | Upgrade the graphics solution. |
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Cause unknown. | Restart the computer. | |
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Blank screen (no video). |
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Cause | Solution | |
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Monitor is not turned on and the monitor light is not on. | Turn on the monitor and check that the monitor light is on. | |
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The cable connections are not correct. | Check the cable connection from the monitor to the computer | |
| and to the electrical outlet. | |
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You may have a screen blanking utility installed or energy | Press any key or click the mouse button and, if set, type your | |
saver features are enabled. | password. | |
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Computer is in standby mode. | Press the power button to resume from standby mode. | |
| CAUTION: When attempting to resume from standby mode, | |
| do not hold down the power button for more than four seconds. | |
| Otherwise, the computer will shut down and you will lose any | |
| unsaved data. | |
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You are using a | Be sure that the monitor can accept the same horizontal scan | |
resolution chosen. | rate as the resolution chosen. | |
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Monitor cable is plugged into the wrong connector. | Ensure that the monitor is plugged into an active connector on | |
| the rear of the computer. If another connector is available, | |
| connect the monitor to that connector and reboot the system. | |
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Bad monitor. | Try a different monitor. | |
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Computer is beeping and will not start.
Cause | Solution |
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Internal error has occurred and the computer is beeping a code.
Refer to Interpreting POST Audible Codes on page 14 to interpret the error code.
12 Chapter 2 Troubleshooting | ENWW |