Table of contents

1 Computer Diagnostic Features

 

HP Insight Diagnostics .........................................................................................................................

1

Accessing HP Insight Diagnostics .......................................................................................

1

Survey Tab ..........................................................................................................................

2

Test Tab ...............................................................................................................................

2

Status Tab ...........................................................................................................................

3

Log Tab ................................................................................................................................

4

Help Tab ..............................................................................................................................

4

Saving and Printing Information in HP Insight Diagnostics ..................................................

4

Downloading the Latest Version of HP Insight Diagnostics .................................................

5

Protecting the Software ........................................................................................................................

5

HP Backup and Recovery Manager .....................................................................................................

6

2 Troubleshooting

 

Safety and Comfort ..............................................................................................................................

7

Before You Call for Technical Support .................................................................................................

7

Helpful Hints .........................................................................................................................................

8

Solving General Problems ..................................................................................................................

10

Solving Hardware Installation Problems .............................................................................................

13

Interpreting POST Audible Codes ......................................................................................................

14

Contacting Customer Support ............................................................................................................

15

ENWW

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