Troubleshooting

Solving General Problems

You may be able to easily resolve the minor problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact your HP authorized reseller or service provider.

Problem

Cause

Solution

 

 

 

Computer will not

Cables to the external

Ensure that cables connecting the

turn on.

power source are

computer to the external power source

 

unplugged.

are plugged in properly and the wall

 

 

outlet is active.

Voltage selector switch* on the rear of the computer chassis is not switched to the correct voltage (115V or 230V).

Select the proper AC voltage using the slide switch.

 

A defective PCI card has

Remove any expansion board that

 

been installed.

was just installed.

 

 

 

 

Drive data or power supply

Reseat drive data and power supply

 

cables may not be

cables.

 

properly connected.

 

 

 

 

 

 

 

The unit temperature was

1.

Unit is in an exceedingly hot

 

exceeded. The fan may be

 

environment. Let it cool down.

 

blocked.

2.

Ensure that computer air vents are

 

 

 

 

 

not blocked and the internal fan is

 

 

 

running.

 

 

3.

Contact an HP authorized reseller

 

 

 

or service provider.

 

 

 

 

Computer appears

Software control of the

1.

Press and hold the power button

locked up and will not

power switch is not

 

for at least four seconds until the

turn off when the power

functional.

 

computer turns off.

button is pressed.

 

2.

Disconnect the power cord from

 

 

the electrical outlet.

* Applicable for non China version.

Troubleshooting Guide

www.hp.com

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HP dx2700 manual Solving General Problems, Problem Cause Solution

dx2700 specifications

The HP dx2700 is a versatile and robust desktop computer designed to meet the needs of home users and small businesses alike. Launched as part of HP's line of reliable and cost-effective computing solutions, the dx2700 offers a blend of performance, reliability, and expandability, making it an attractive option for a variety of tasks.

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The dx2700 is built with expandability in mind, featuring several PCI and PCI Express slots that enable users to add components such as additional graphics cards or sound cards, enhancing the overall functionality of the system. This customizability makes it a suitable choice for those looking to upgrade their desktop to meet evolving computing demands.

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Overall, the HP dx2700 is a reliable desktop option ideal for users seeking a balance of performance, expandability, and cost-effectiveness. Its combination of robust processing power, ample storage, and customizable features makes it suitable for a range of applications, from basic web browsing to more demanding office tasks. With its durability and practical design, the HP dx2700 remains a commendable choice in the desktop market.