7 Customer support

Contacting support

If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Here you can:

●Chat online with an HP technician.

NOTE: When support chat is not available in a particular language, it is available in English.

●E-mail HP support.

●Find support telephone numbers.

●Locate an HP service center.

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:

●Service label—Provides important information, including the following:

Component

(1)Product name

(2)Serial number

(3)Part number/Product number

(4)Warranty period

(5)Model description (select models only)

36 Chapter 7 Customer support