HP from MP7002 60GB Color manual Contacting HP, If Necessary, Get Repair Customer Responsibilities

Models: Shuffle from MP3001 512MB Music Plyr from MP102 20GB from MP7001 30GB Color from MP103 40GB from MP7002 60GB Color from MP5002 6GB from MP5001 4GB

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WarrSupp_REFURB.book Page 9 Wednesday, October 6, 2004 11:34 AM

HP warrants to you that the accessories, options, and any software media included in box with your HP Hardware Product at time of purchase as specified above will be free from defects in materials or workmanship under normal use for the duration of the warranty period specified above. The warranty period starts on your date of purchase. Your dated sales or delivery receipt is your proof of the purchase date. You may be required to provide proof of purchase as a condition of receiving warranty service.

Accessories, options, and media not included in the box with the HP Product Hardware are provided “AS IS”. Non-HP manufacturers and suppliers may provide warranties directly to you.

EXCEPT AS PROVIDED IN ANY SOFTWARE END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE REQUIRED BY LOCAL LAW, SOFTWARE, INCLUDING THE OPERATING SYSTEM OR ANY SOFTWARE PREINSTALLED BY HP ARE PROVIDED “AS IS”.

Apple iTunes Software

HP does not provide software technical support for Apple iTunes Software. Web based software technical support for Apple iTunes software sold with HP Hardware Products is provided by Apple at www.apple.com/support/itunes/windows

Contacting HP

If you need warranty support during the warranty period, you can locate the HP support location nearest you on: http://www.hp.com/support

When you contact HP or an authorized HP service provider, please have available the product name, model, product number, and product serial number, along with any applicable error messages, problem descriptions, or additional details that may help them to resolve your problem. Please be prepared to provide proof of purchase.

If Necessary, Get Repair — Customer Responsibilities

The customer is responsible for removing any components that were added after the purchase of the system. HP will not be responsible for components that the customer doesn’t remove. Listed below are the types of warranty support service that may be applicable to the HP hardware product you have purchased.

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HP from MP7002 60GB Color, from MP5002 6GB manual Contacting HP, If Necessary, Get Repair Customer Responsibilities