HP G4010 Photo manual Check the cables, Cable type Action

Check the cables

Cable type	Action
Power cable	The power cable is connected between the scanner and a
	power outlet.
	● Ensure that the power cable is securely connected
	between the scanner and a live electrical outlet or surge
	protector.
	● If the power cable is connected to a surge protector,
	ensure that the surge protector is plugged into an outlet
	and turned on.
	● Turn off the scanner power switch and turn off the
	computer. After 60 seconds, turn the scanner back on
	and then turn on the computer, in that order.
USB cable	The USB cable is connected between the scanner and the
	computer.
	● Use the cable that was included with the scanner.
	Another USB cable might not be compatible with the
	scanner.
	● Ensure that the USB cable is securely connected
	between the scanner and the computer.
	● If the USB cable is connected to a USB port on the front
	of the computer, move it to a USB port on the back of the
	computer.
	For additional USB troubleshooting information,
	see www.hp.com/support, select your country/region, and
	then use the search tool to find USB troubleshooting topics.
TMA cable	The TMA cable is connected between the TMA in the scanner
	lid and the scanner base.
	Ensure the cable is securely connected in the back of the
	scanner.

English

Setup and Support Guide 13