Troubleshooting

Bluetooth

For more information on Bluetooth (h1940 models only), refer to Chapter 8, “Using Bluetooth.”

ProblemSolution

I cannot discover another device.

Move closer to the device.

Be sure the Bluetooth radio is turned on.

Be sure you have not limited your ability to see devices.

Be sure the device you are attempting to connect to is on and allows access to being discovered by other devices.

I can see other

• Move closer to the device.

devices, but I

• Be sure the Bluetooth radio is turned on.

cannot connect

• Be sure the other device has not restricted your access.

or exchange

 

data with them.

 

Other devices cannot find or connect to my device.

Move closer to the device.

Be sure the Bluetooth radio is turned on.

Be sure you have not restricted other devices from finding yours.

Check your Bluetooth settings to ensure you have allowed your device to be discovered and others to connect.

Other devices do not receive my correct business card information.

Be sure you have correctly set up your business card information in Bluetooth Settings.

Check Bluetooth Settings to be sure you have not restricted this function.

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User’s Guide