Using the HP Recovery partition (select models only) ......................................

57

 

Using HP Recovery media to recover ...............................................................

57

 

Changing the computer boot order ...................................................................

57

 

Removing the HP Recovery partition .................................................................................

58

11 Troubleshooting ..........................................................................................................................................

59

 

Wireless connection problems ...........................................................................................................

59

 

Cannot connect to a WLAN ...............................................................................................

59

 

Cannot connect to a preferred network .............................................................................

59

 

Current network security codes are unavailable ................................................................

60

 

Cannot connect to the wireless router ...............................................................................

60

 

Network status icon is not displayed ..................................................................................

61

 

Power problems .................................................................................................................................

62

 

Computer will not turn on or start .......................................................................................

62

 

Hard drive error ..................................................................................................................

62

 

Computer is not responding ...............................................................................................

62

 

Computer shuts down unexpectedly ..................................................................................

62

 

Computer Setup problems .................................................................................................................

63

 

The computer will not enter Computer Setup ....................................................................

63

 

Display problems ................................................................................................................................

64

 

The display is blank ...........................................................................................................

64

 

Images on the screen are too large or too small, or the images are fuzzy ........................

64

 

Keyboard and mouse problems .........................................................................................................

65

 

Audio problems ..................................................................................................................................

67

 

No sound is produced ........................................................................................................

67

 

Software problems .............................................................................................................................

68

12

Specifications ..............................................................................................................................................

69

 

Operating specifications .....................................................................................................................

69

13

Electrostatic Discharge ..............................................................................................................................

70

Index ...................................................................................................................................................................

71

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