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HP HX2000 manual User’s Guide 12-9

Models: HX2000

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Troubleshooting

(Continued)

Problem Solution

I cannot connect to an available network that shows in the list of networks without a name.

It is likely that the network is a “hidden” or non-SSID broadcast network. You must know the network name (SSID) to be able to connect.

1.Tap Start > Settings > Connections tab > Connections > Advanced tab > Network Card.

2.Select Add New Settings.

3.Enter the network name (SSID).

4.Select the appropriate values in the Connects to: box.

5.If WEP settings are required, tap the Authentication tab and enter them.

I cannot connect Be sure there is ample signal strength available in the area. reliably to an

available network or connections are frequently dropped.

User’s Guide

12–9

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HP HX2000 manual User’s Guide 12-9

Contents

User’s Guide Page Contents Learning the Basics Managing the BatteryApplications Using Security FeaturesLearning Input Methods Using Bluetooth Using Wi-Fi not available on all models11Expansion Cards 10Connecting to the InternetRegulatory Notices TroubleshootingSpecifications Getting to Know Your iPAQ Pocket PC Using the StylusAligning the Screen Tap Start Settings System tab Screen Text Size tab Setting the Date and TimeAdjusting Text Size Changing the Screen from Portrait to Landscape ModeSetting the Date Setting the Time for Home and Locations You Are VisitingEntering Owner Information Performing a Soft Reset Resetting the DevicePerforming a Hard Reset Tap Edit Select All Removing/Replacing the Flip CoverTap Start Programs File Explorer My Device Routine Care Traveling with your Pocket PC Getting to Know Your iPAQ Pocket PC Synchronizing with Your Computer Using Microsoft ActiveSyncInstalling ActiveSync Synchronizing with Your Computer Synchronizing with Your Computer Synchronizing Your Pocket PC with Your Computer Changing Synchronization SettingsUsing the Infrared Connection Explore Copying FilesMicrosoft ActiveSync Click Explore Backing up and Restoring Files Installing ProgramsRequesting Meetings Sending and Receiving E-mailManaging the Battery Installing the Battery Managing the Battery Managing the Battery Removing the Battery Charging with the AC Adapter Managing the Battery Charging with the HP Desktop Cradle and AC Adapter Charging Charging with the HP Desktop Cradle and USB CableTap Start Settings System tab Tap Power Battery tab Manually Checking the Battery Charge LevelPower Saving Tips Backlight Changing the Backlight SettingsDisabling Buttons Learning the Basics Using the Today ScreenNavigation Bar and Command Bar IconStatus Status IconsPop-Up Menus Customizing the Today Screen Creating InformationLearning the Basics Changing the Screen Orientation Closing Manually Tap Start Settings System tab Memory Running Programs tabOpening and Closing Applications Closing with iTaskDeleting Applications Installing ApplicationsTap Start Settings System tab Remove Programs Backing Up Information Using the iPAQ FIle Store FolderTap Start Programs File Explorer My Device iPAQ File Store Changing Word Suggestion Options Using Input SoftwareLearning Input Methods To change settings for word suggestions When Entering Text Using the On-Screen Keyboard Tap Letter Recognizer Writing with the Stylus and the Letter RecognizerTap Block Recognizer Writing with the Stylus Microsoft TranscriberWriting with the Stylus and Block Recognizer Tap Transcriber to display the Transcriber Intro screenTap Start Programs Notes New Drawing and Writing on the ScreenTap Tools Tap Recognize Converting Writing to TextSoftware Available on the HP iPAQ Pocket PC ApplicationsApplication Function Contains games designed for play on the iPAQ Application Function Application Function About Describes which version of Windows Mobile Stop or activate them Leap Removing Applications Icon Name Description Using TodayPanel LiteApplications Tap Start Settings Today icon Items tab Using HP Image ZoneIcon Definition Tap Start Programs HP Image Zone Viewing Thumbnail PhotosTap Start Programs HP Image Zone Tap Tools View Slideshow Viewing a Photo Full-ScreenViewing a Slideshow Tap E-mail Attachment, then Next Printing PhotosMailing Photos Attaching a Sound File to a Photo Tap Settings Audio tabBacking Up and Restoring Using iPAQ Backup to Backup/RestoreCodec settings PCM or GSM Tap Start Programs iPAQ BackupClick Backup Now or Restore Now Using iTaskUsing ActiveSync To Backup/Restore To start iTask, tap Start Programs iTask Using HP ProtectTools Using Security FeaturesTap Next Setting Up SecurityTap Start Settings Personal tab HP ProtectTools Using Security Features Tap Next From the Encryption Settings screen From the Fail-Safe Settings screenButton Tap OK Using Security Features Unlocking Your Pocket PC Using Your iPAQ Pocket PC with HP ProtectToolsEncrypting/Decrypting Data Using Security Features Lock Device Changing Your HP ProtectTools SettingsManage Encrypted Folders Change PasswordsTap Change Passwords LogoffUnderstanding encryption Manage Security SettingsTap Manage Security Settings Read the Training -- Swiping Tips screen Using the Fingerprint Reader not available on all modelsLearning to Enroll a Fingerprint Using Security Features Enrolling a Fingerprint Working with FingerprintsUsing Security Features Using Security Features Getting Acquainted with Wi-Fi Using Wi-Fi not available on all modelsPowering Wi-Fi On or Off Set up your Dialing Rules and Exceptions and press OK Automatically Connecting to a NetworkManually Entering New Network Settings Using Wi-Fi not available on all models From the iPAQ Wireless screen, tap Settings Wireless tab Managing Wireless Network SettingsSearching for Networks to Access Viewing or Editing a Wireless NetworkTap Start iPAQ Wireless Monitoring Signal Strength and StatusDeleting a Wireless Network Tap Remove SettingsWi-Fi Terms Advanced Network SettingsEncryption An alphanumeric letters and/or numbers Ssid Looking Up an IP Address Changing TCP/IP SettingsDNS Wins Changing DNS and Wins SettingsSetting Up VPN Server Connections Next Changing VPN Server ConnectionsUnder My Work Network, tap Add a new VPN server connection EditStarting VPN Server Connections Setting Up Proxy Server SettingsTap the Connections icon or Settings Task tab 802.1X Certificate Enroller Wi-Fi Security Protocol UtilitiesTap Start Settings System tab Enroller Leap Registration Utility Tap Start Settings Connections tab LeapUsing Wi-Fi not available on all models Using Bluetooth Bluetooth Getting Acquainted with BluetoothUnderstanding Terms Following Bluetooth terms are used throughout this chapterSupported Services Powering Bluetooth On or OffSetting Accessibility Properties Working with Bluetooth SettingsOpening Bluetooth Settings Enabling Bluetooth Services Networking Server Automatically Enabling ServiceFile Transfer Advanced Settings Tap Bluetooth Settings Services tabTap the My business card vCard icon Information Exchange Advanced SettingsSerial Port Advanced Settings Requiring a Passkey or Bond Hands Free Advanced SettingsRequiring Authorization to Access Services Select Authorization requiredUnder Services, tap File Transfer Setting a Shared FolderSelect Authentication Passkey required Activating a Profile Tap Bluetooth Settings General tab Profile iconUnderstanding Profiles Creating a ProfileDeleting a Profile Saving Bluetooth Configuration Settings in a ProfileBluetooth Settings Renaming a ProfileLocating and Selecting a Device Working with Bluetooth ManagerOpening Bluetooth Manager Pairing DevicesTap Remove Unpairing DevicesTap Tools Paired devices Establishing an ActiveSync Connection Connecting to Other DevicesIdentifying the Communications Port Tap New ActiveSync via Bluetooth Next Finish Bluetooth Manager Tap New Explore a Bluetooth device NextEstablishing a Serial Connection Tap New Connection Using Dial-Up NetworkingDial-Up Networking Joining a Personal Area Network Working with FilesCreating a Folder on a Remote Device Creating a File Transfer ConnectionSending Files Tap File Get Using Business Card ExchangeReceiving a File from a Remote Device Deleting a File from a Remote DeviceTap Tools Business Card Exchange Setting Up Your Business Card InformationSending Business Cards Requesting Business CardsExchanging Business Cards Opening a ConnectionViewing Connection Status Tap and hold the connection icon or list name Closing a ConnectionWorking with Connections Creating a ShortcutViewing Shortcuts Bluetooth ManagerBluetooth Manager Tap View Tap List or Icon Deleting a ShortcutConnections Connecting to the InternetTap Start Internet Explorer Address Bar Connecting to a Private NetworkTap Start Settings Connections tab Connections icon Entering an Internet AddressTap Start Internet Explorer Using a Favorites ListExpansion Cards Installing a Secure Digital SD Expansion Card Removing a Secure Digital SD Expansion Card Installing a Compact Flash CF Expansion Card Tap Start Programs File Explorer Viewing the Content of Memory CardsRemoving a Compact Flash CF Expansion Card Common Problems TroubleshootingTroubleshooting User’s Guide 12-3 Problem Solution ActiveSync User’s Guide 12-6 Expansion Cards Wi-Fi User’s Guide 12-9 Bluetooth Information in Bluetooth Settings Federal Communications Commission Notice Regulatory NoticesCables ModificationsAvis Canadien Canadian NoticeXxxx France Battery WarningItaly Equipment Warning Airline Travel Notice Wireless NoticesRegulatory Wireless Notice Canadian Regulatory Wireless NoticeRegulatory Notices HP Asset Viewer SpecificationsSystem Specifications System Feature Description Operating Environment Physical Specifications