Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard

not operating

properly.

Connect computer

to good external

keyboard.

 

N

External

 

Replace

device

 

system

works?

 

board.

Y

Reseat internal

keyboard connector (if applicable).

N

Keyboard operating properly?

Y

Done

Replace internal

keyboard or

cable.

Y

Keyboard operating properly?

N

Replace

system

board.

Done

2–26

Maintenance and Service Guide

Page 52
Image 52
HP invent, 405501-001 manual Flowchart 2.18-Nonfunctioning Keyboard