Troubleshooting

Using the Worldwide Web

For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go

to: http://www.hp.com/support.

Preparing to call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

■The monitor

■Monitor model number

■Serial number for the monitor

■Purchase date on invoice

■Conditions under which the problem occurred

■Error messages received

■Hardware configuration

■Hardware and software you are using

User Guide

A–3