7 Tips & Troubleshooting

HP Display and Graphics Card Compatibility

HP Display Assistant is a Windows-based software utility designed for select HP displays that support the Display Data Channel/Command Interface (DDC/CI) communications channel defined by the Video Electronics Standards Association (VESA). HP Display Assistant does not function on non-HP displays (including non-HP displays that support DDC/CI), and does not function on HP displays that do not support DDC/CI. For a list of leading graphics cards that support HP Display Assistant:

1.Open HP Display Assistant.

2.Click the Options tab.

3.Click the Help button.

4.Click the Tech. Support button to open the HP Display Assistant online support Web page.

5.Click the Compatibility link on the Web page.

NOTE: You can also open the HP Display Assistant online support Web page by right-clicking on the HP Display Assistant icon in the task tray then clicking the Technical Support option in the task tray menu.

HP Display Assistant Software Update

Software updates for HP Display Assistant ensure that you have the latest features and the widest range of compatibility with graphics cards. To determine if a software update is available:

1.Open HP Display Assistant.

2.Click the Options tab.

3.Click the Update button.

4.Click the Check Update button to open the HP Display Assistant online support Web page.

NOTE: You can also check for software updates on the HP Display Assistant online support Web page by right-clicking on the HP Display Assistant icon in the task tray then clicking the Check for Update option in the task tray menu.

18 Chapter 7 Tips & Troubleshooting