Pioneer DEH-P5900IB Additional Information, Troubleshooting, Understanding error messages

Appendix

Additional Information

Troubleshooting

iPod

Symptom	Cause	Action
iPod doesn’t	Cables are incor-	Disconnect the
operate cor-	rectly connected.	cable from iPod.
rectly.		Once iPod main
		menu is displayed,
		connect the cable
		again.
		Reset the iPod.

	Message	Cause	Action
ERROR-11	Communication	Disconnect the
		failure	cable from iPod.
			Once iPod main
			menu is displayed,
			connect the cable
			again.
			Reset the iPod.
ERROR-21		Old version of	Update the iPod
		iPod	version.
ERROR-30		iPod failure	Reset the iPod.

Understanding error messages

When you contact your dealer or your nearest Pioneer Service Center, be sure to record the error message.

Built-in CD Player

Message	Cause	Action
ERROR-11, 12,	Dirty disc	Clean disc.
17, 30
ERROR-11, 12,	Scratched disc	Replace disc.
17, 30

ERROR-A0	iPod is not	Check if the con-
	charged but op-	nection cable for
	erates correctly	iPod shorted out
		(e.g., not caught in
		metal objects).
		After checking,
		switch the ignition
		key or disconnect
		the iPod and con-
		nect again.
No Songs	No songs	Transfer the songs
		to iPod.
STOP	No songs in the	Select a list that
	current list	contains the
		songs.

ERROR-10, 11,	Electrical or me-	Switch the ignition
12, 15, 17, 30,	chanical	key, or switch to a
A0		different source,
		then back to the
		CD player.
ERROR-15	The inserted disc	Replace disc.
	does not contain
	any data
ERROR-22, 23	The CD format	Replace disc.
	cannot be played
	back
No audio	The inserted disc	Replace disc.
	does not contain
	any files that can
	be played back
PROTECT	All the files on	Replace disc.
	the inserted disc
	are secured by
	DRM
TRK SKIPPED	The inserted disc	Replace disc.
	contains WMA
	files that are pro-
	tected by DRM

Handling guideline of discs and player

!Use only discs featuring either of following two logos.

!Use only conventional, fully circular discs. Do not use shaped discs.

!Use 12-cm or 8-cm CD. Do not use an adapter when playing 8-cm CDs.

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