Internet Access

Symptom

Problem

Solution

 

 

 

Cannot connect to the

Internet Service Provider (ISP)

Verify Internet settings, or contact your ISP for assistance.

Internet.

account is not set up properly.

 

 

 

 

 

Modem is not set up properly.

Reconnect the modem, verifying connections.

 

 

Note that your PC may also have an Ethernet network interface

 

 

(also called a network interface card, or NIC) that connects to a

 

 

LAN (local area network). Although it looks similar to the modem

 

 

connector, the RJ-45 Ethernet network connector is not the same.

 

 

Verify that you are using the modem connector. Do not connect a

 

 

telephone cable to the NIC. Do not plug a network cable into a

 

 

telephone service line; doing so may damage the NIC.

 

Web browser is not set up

Verify that the Web browser is installed and set up to work with

 

properly.

your ISP.

 

 

 

Keyboard and Mouse

Symptom

Problem

Solution

 

 

 

Keyboard commands and

Keyboard connector is not

Turn off the PC by using the mouse, reconnect the keyboard to the

typing are not recognized

properly connected.

back of your PC, and turn on your PC.

by the PC.

 

 

 

Program in use has stopped

Restart or turn off your PC using the mouse.

 

 

responding to commands.

 

 

 

 

 

 

Keyboard is damaged.

Press the Help ? button on the keyboard to open the Help and

 

 

Support Center, or contact Support for replacement details.

 

 

 

Wireless keyboard does not

Keyboard batteries are low or

Replace the two AA alkaline batteries in the wireless keyboard;

work after installation or is

empty.

then set the ID channel by pressing the Connect button on the

not detected.

 

wireless receiver and then on the keyboard. Refer to the

 

 

documentation that came with your wireless set.

 

 

 

Mouse does not respond to

Mouse connector is not

Turn off your PC using the keyboard:

movement or is too slow.

properly plugged into the

1 Press the Ctrl and Esc keys on the keyboard at the same time

 

back of the PC.

 

to display the Start menu.

 

 

2

Use the up arrow or down arrow key to select Turn Off

 

 

 

Computer, and then press the Enter key on the keyboard.

 

 

3

Use the up arrow or down arrow key to select Turn Off, and

 

 

 

then press the Enter key.

 

 

After the shutdown is complete, plug the mouse connector into the

 

 

back of your PC and turn on your PC.

 

 

 

 

Program in use has stopped

Restart your PC by using the keyboard. If possible, save any open

 

responding to commands.

files and close open applications before restarting.

 

Surface in use for roller-ball

Use a mouse pad or other rough surface for the mouse.

 

type mouse is too smooth.

 

 

 

 

 

Mouse does not work after

Mouse is not connected

Try unplugging and then reconnecting the mouse cable to

installation or is not

properly.

your PC.

detected.

 

 

 

Wireless mouse batteries are

Replace the two AA alkaline batteries in the mouse; then set the

 

 

low or empty.

ID channel by pressing the Connect button on the wireless

 

 

receiver and then on the mouse. Refer to the documentation that

 

 

came with your wireless set.

 

 

 

 

5

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HP m1264n, m1297c, m1295c, m1280n, m1277c, m1270n, m1265c manual Internet Access, Keyboard and Mouse
Page 4 Page 6

m1277c, m1270n, m1280n, m1265c, m1264n specifications

HP has consistently carved a niche in the printer market, offering a range of products that blend efficiency, affordability, and advanced features. Among their offerings, the HP LaserJet series, specifically models like the m1171n, m1297c, m1195c, m1264n, and m1265c, stand out for various reasons.

The HP m1171n is a compact monochrome laser printer designed for small office environments. It boasts a printing speed of up to 22 pages per minute and a resolution of 1200 x 1200 dpi, ensuring sharp and clear prints. It employs HP's FastRes technology, which enhances the quality of text and graphics. Furthermore, its Energy Star certification highlights its energy-efficient operation, making it an environmentally friendly choice.

The m1297c, on the other hand, brings color capability to the forefront. This multifunction printer combines printing, scanning, and copying functionalities, catering to diverse business needs. With a print speed of up to 24 pages per minute for black and white and 20 pages per minute for color, it effectively balances productivity with quality. Its intuitive control panel and the ability to print from mobile devices via HP ePrint are notable features that enhance user experience.

Moving to the m1195c, this model is optimized for businesses that require fast color outputs. It delivers vibrant colors while maintaining the efficiency of up to 30 pages per minute. The printer also features automatic duplexing, significantly reducing paper usage, which is an ideal option for eco-conscious organizations. The included HP Smart Install allows for easy setup without needing complex software installations.

The m1264n is another reliable addition to the lineup, emphasizing network connectivity. It supports wired and wireless connections, enabling users to print from various devices seamlessly. The printer is equipped with HP's JetIntelligence technology, which enhances performance and conservation of energy through improved toner efficiency. The compact design and quiet operation make it suited for any workspace.

Finally, the m1265c model serves as a versatile all-in-one printer. Beyond excellent color printing, it offers features like scanning, photocopying, and faxing, all while maintaining a user-friendly interface. Its ability to automatically scan both sides of a document saves time and improves productivity in busy offices.

In summary, the HP LaserJet series models m1171n, m1297c, m1195c, m1264n, and m1265c showcase HP's commitment to innovation in printing solutions. With their impressive feature set, energy efficiency, and user-oriented designs, these printers address various business needs while ensuring quality and reliability.
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