Message

Possible cause

Solution

ERROR SAVING

The optional

z Always wait until the

IMAGE

memory card that

Memory light stops

or

is installed was

blinking before removing

ERROR SAVING

removed before

the memory card from

VIDEO

the camera

the camera.

 

finished writing to

z With the camera turned

 

the card or was

off, remove the memory

 

half-locked.

card and check to see if

 

 

the locking tab on the

 

 

edge of the card is fully

 

 

in the unlocked position.

 

 

 

Cannot display

The image was

z The image may still be

image

taken with

okay. Transfer the image

 

another camera

to your computer and try

 

or the image file

opening it with the

 

was corrupted

HP Image Zone software.

 

when the camera

z Do not remove the

 

was shut down

memory card when the

 

improperly.

camera is turned on.

 

 

 

Camera has

The camera may

Turn the camera off and

experienced an

have a firmware

then on again. If that does

error

problem.

not fix the problem, try

 

 

resetting the camera (see

 

 

Resetting the Camera on

 

 

page 88). If the problem

 

 

persists, note the error

 

 

code and then call HP

 

 

Support (see Getting

 

 

Assistance on page 122).

 

 

 

Chapter 7: Troubleshooting and Support

115