Problem | Possible cause | Solution | |
The camera | The batteries | NiMH batteries degrade over | |
batteries will | are damaged | time and can fail. If the camera | |
not charge | or bad. | detects a problem with the | |
(continued). |
| batteries, it will not start charging | |
|
| or will stop charging prematurely. | |
|
| Purchase new batteries. | |
|
|
| |
| Batteries are | Ensure that the batteries are | |
| not inserted | inserted correctly (see page 10). | |
| correctly. |
| |
|
|
| |
The camera | The camera is | Turn on the camera, or turn it off | |
does not | turned off or | and then on again. | |
respond | has shut down. |
| |
when I press |
|
| |
The camera is | Most of the camera buttons do | ||
a button. | |||
connected to a | not respond when the camera is | ||
| |||
| computer. | connected to a computer. If they | |
|
| respond, it is only to turn the | |
|
| Image Display on if it is off, or, in | |
|
| some cases, turn the Image | |
|
| Display off if it is on. | |
|
|
| |
| The batteries | Replace or recharge the batteries. | |
| are drained. |
| |
|
|
| |
| The optional | Ensure that the memory card is | |
| memory card is | the proper type for your camera | |
| not a supported | (see Storage on page 145). If the | |
| card or is | card is the proper type, turn off | |
| corrupted. | the camera, remove the memory | |
|
| card, turn on the camera, and see | |
|
| if the camera responds when you | |
|
| press a button. If so, then the card | |
|
| is probably corrupted. Replace | |
|
| the memory card. | |
|
|
|
Chapter 7: Troubleshooting and Support | 99 |