Fixing Problems

Sound problems

If no sound is coming out of the projector:

Be sure you have an audio cable securely connected between the projector and the input device.

Be sure that the mute and volume settings are correct on the input device, such as a computer, DVD player, or camcorder.

Open the on-screen menu and select Quick choice. Check the following settings:

Mute is turned off.

Volume is correct.

Interruption problems

If the lamp indicator or temperature indicator turns on or blinks:

If the lamp indicator blinks, the lamp is not able to light. Wait for the projector to cool, then try starting it again.

If the lamp indicator is on or blinking, unplug the projector after it cools down. Remove and reinstall the lamp module. If this does not fix the problem, install a new lamp.

If the temperature indicator turns on or blinks, the projector is too hot. See the following problem.

If the projector suddenly shuts down and the temperature light turns on:

If the temperature light is blinking, the fan is not working. Allow the projector to cool for several minutes.

If the temperature light is steady, the projector has overheated. Allow it to cool for several minutes.

If airflow is obstructed, remove the obstruction.

If possible, remove any sources of excess heat in the room.

If the condition occurs after restarting the projector, contact HP to have the projector serviced or repaired.

User’s Guide

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