Troubleshooting

IMPORTANT:

The barcode on the router chassis contains product information that must be provided to HP Support before you return a faulty router for service.

Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact HP for permission. Otherwise, HP shall not be liable for any consequence.

Power supply failure

If the router cannot be powered on and LEDs on the front panel are off, it indicates that the power supply is faulty.

To troubleshoot the power supply:

1.Power off the router.

2.Verify that the router's power cords are connected firmly.

3.Verify that the power source is operating correctly.

4.Determine if the power cord is damaged.

If the problem persists, contact HP Support.

System configuration problems

If the configuration environment setup is correct, the console terminal displays boot information when the router is powered on. If the setup is incorrect, the console terminal displays nothing or garbled text.

No terminal display

If the console terminal displays nothing when the router is powered on, verify the following items:

The power supply system is operating correctly.

The console cable is connected correctly.

The console cable is connected to the serial port that is configured for the console terminal.

The console terminal properties are set to the following: Bits per second: 9600, Data bits: 8, Parity:

None, Stop bits: 1, Flow control: None, and Terminal Emulation: VT100.

The console cable is operating correctly.

Garbled terminal display

If terminal display is garbled, make sure the Data bits field for the console terminal is set to 8. If the Data bits field is set to 5 or 6, the console terminal will display garbled characters.

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HP MSR93x Router manual Power supply failure, System configuration problems, No terminal display, Garbled terminal display

MSR93x Router specifications

The HP MSR93x Router series represents a robust and versatile solution designed to meet the diverse networking needs of enterprises. With its support for various applications, it stands out in terms of performance, reliability, and security.

At the heart of the MSR93x series is its powerful hardware architecture, which includes high-performance processors and ample memory to handle demanding workloads. This architecture allows for seamless data processing and efficient management of network traffic, ensuring minimal latency and superior user experience. The routers come equipped with multiple Ethernet ports for flexible connectivity options and can support both wired and wireless networks, making them ideal for modern business environments.

One of the key features of the HP MSR93x Router is its integrated support for advanced routing protocols such as BGP, OSPF, and RIP. This capability ensures that the router can efficiently manage data paths across complex networks. Additionally, the routers support multiple WAN connectivity options, enabling organizations to leverage diverse internet connections for increased redundancy and reliability.

Security is a top priority with the MSR93x series. The routers are equipped with a robust suite of security features, including stateful inspection firewalls and Intrusion Prevention Systems (IPS). This comprehensive security architecture helps protect sensitive data and mitigates the risks posed by cyber threats. Furthermore, the routers support Virtual Private Network (VPN) technology, allowing for secure remote access to resources, which is essential in today’s remote working environment.

The HP MSR93x Router series also features an intuitive management interface. This interface simplifies configuration and monitoring tasks, enabling IT administrators to quickly deploy and manage network settings. This ease of management is enhanced by support for central management tools that help streamline operations across multiple devices.

Scalability is another significant advantage of the MSR93x series. Organizations can easily upgrade their networking capabilities by adding modules or additional units, ensuring that the infrastructure can grow alongside their evolving needs.

In summary, the HP MSR93x Router series is an excellent choice for enterprises seeking a reliable, high-performance networking solution. Its combination of advanced routing capabilities, security features, and ease of management make it a versatile option for organizations focused on enhancing their network infrastructure. With its ability to support a variety of applications and its scalability, the MSR93x series is well-suited to address the networking challenges of today and tomorrow.