The computer screen is blank

If the computer screen is blank but you have not turned off the computer, one or more of these settings may be the cause:

●The computer may be in the Sleep state.

To exit Sleep, briefly press the power button.

Sleep is an energy-saving feature that turns off the display. Sleep can be initiated by the system while the computer is on but not in use, or when the computer has reached a low battery level.

To change these and other power settings:

1.Click Start, and then click Control Panel.

2.Click Power Options.

●The computer may not be set to display the image on the computer screen. To transfer the image to the computer screen, press fn+f4.

On most models, when an optional external display device, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external display devices, and simultaneous display on all devices.

The computer is on but is not responding

If the computer is on but is not responding to software or keyboard commands, turn off the computer by using the standard shutdown procedure:

1.Save your work and close all programs.

2.Click Start, and then click Shut down.

If you are unable to turn off the computer with these steps, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs:

CAUTION: Emergency shutdown procedures result in the loss of unsaved information.

●Press and hold the power button for at least 5 seconds.

●Disconnect the computer from external power and remove the battery.

68 Chapter 17 Troubleshooting

Page 77 Page 79
Page 78
Image 78
HP mt40 Mobile manual Computer screen is blank, Computer is on but is not responding
Page 77 Page 79

mt40 Mobile specifications

The HP mt40 Mobile is a sleek and powerful laptop designed specifically for the rigorous demands of professionals who require portability without compromising on performance. This device is particularly suited for business users, offering a blend of advanced technology and user-friendly features that make it an excellent choice for on-the-go productivity.

One of the main features of the HP mt40 Mobile is its lightweight design, weighing approximately 3.5 pounds, which makes it easy to carry throughout the day. The laptop boasts a durable chassis that can withstand the rigors of daily travel, providing reliability for professionals who need a device that can keep up with their busy lifestyles.

Equipped with the latest AMD Ryzen processors, the mt40 delivers exceptional performance, enabling users to run demanding applications and multitask effortlessly. The integrated graphics ensure smooth visual performance, making it suitable for tasks ranging from document processing to light video editing. With up to 16GB of DDR4 RAM, users can enjoy improved responsiveness and the ability to handle multiple applications simultaneously without lag.

The HP mt40 Mobile features a Full HD display that offers vivid colors and sharp details, crucial for presentations and work-intensive tasks. With an anti-glare coating, users can work comfortably in various lighting conditions, reducing eye strain during long hours of use. The addition of touch screen capabilities on certain models enhances interactivity, allowing users to navigate easily and intuitively.

Connectivity is a priority in the HP mt40, which includes a range of ports, such as USB Type-C, USB 3.1, HDMI, and a headphone/microphone combo jack. This variety allows users to connect to various peripherals, external displays, and networks effortlessly. The laptop also supports Wi-Fi 6, ensuring fast and reliable wireless internet connectivity that is essential for remote work and collaboration.

Security features are paramount in the HP mt40 Mobile, with options such as a fingerprint reader and a Trusted Platform Module (TPM) 2.0 chip. These technologies provide robust protection for sensitive data, ensuring that users can work with peace of mind. The device also includes HP's innovative software solutions, such as HP Sure Start, which helps maintain the integrity of the BIOS against attacks.

In summary, the HP mt40 Mobile combines portability, performance, and advanced security features, making it an excellent choice for professionals seeking a reliable and efficient device for their mobile computing needs. With its powerful specifications and robust design, the mt40 Mobile stands out in the competitive landscape of business laptops, delivering the functionality and reliability that modern users demand.
Top Page Image Contents