Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery on page 34 for battery removal instructions.

Item

Description

Function

 

 

 

(1)

Product name

This is the product name affixed to the front of

 

 

the computer.

 

 

 

(2)

Serial number (s/n)

This is an alphanumeric identifier that is unique to

 

 

each product.

 

 

 

(3)

Part number/Product number (p/n)

This number provides specific information about the

 

 

product's hardware components. The part number

 

 

helps a service technician to determine what

 

 

components and parts are needed.

 

 

 

(4)

Warranty period

This number describes the duration of the warranty

 

 

period for the computer.

 

 

 

(5)

Model description

This is the alphanumeric identifier used to locate

 

 

documents, drivers, and support for the computer.

 

 

 

Service tag

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