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HP Evo n1000c Contents, 1 Product Description, 2 Troubleshooting

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Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14

1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–16

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–17

1.5 Computer External Components . . . . . . . . . . . . . . . 1–18

1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–28

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1 Selecting Computer Setup or

Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3 Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4 Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing

Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10

Maintenance and Service Guide

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Contents
Maintenance and Service Guide July Page Contents 1 Product Description 2 Troubleshooting 3 Illustrated Parts Catalog 4 Removal and Replacement Preliminaries 5 Removal and Replacement Procedures 6 Specifications AConnector Pin Assignments BPower Cord Set Requirements CScrew Listing Index Product Description 1.1 Models Compaq Evo Notebook N1000 Models Compaq Evo Notebook N1000 Models (Continued) (Continued) Page Page Page Page Page Compaq Presario 1500 Models Compaq Presario 1500 Models (Continued) Page Page 1.2 Features Page 1.3 Clearing a Password 1.4 Power Management 1.5 Computer External Components Front and Right Side Components (Continued) Figure 1-3.Rear Panel and Left Side Components Rear Panel and Left Side Components Rear Panel and Left Side Components (Continued) Figure 1-4.Keyboard Components Keyboard Components F12 Num lock key Keyboard Components (Continued) Fn key Figure 1-5.Top Components Top Components Top Components (Continued) Figure 1-6.Bottom Components Bottom Components Bottom Components (Continued) 1.6 Design Overview Troubleshooting 2.1Computer Setup and Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics Using Computer Setup Selecting from the File Menu Selecting from the Security Menu Selecting from the Advanced Menu Advanced Menu (Continued) 2.2 Using Compaq Diagnostics Obtaining, Saving, or Printing Configuration Information Obtaining, Saving, or Printing Diagnostic Test Information Interactive Mode Unattended Mode Status 2.3 Troubleshooting Flowcharts Flowchart 2.1 - Initial Troubleshooting Flowchart 2.2 - No Power, Part Flowchart 2.3 - No Power, Part Flowchart 2.4 - No Power, Part Flowchart 2.5 - No Power, Part Flowchart 2.6 - No Video, Part Flowchart 2.7 - No Video, Part Flowchart 2.8 - Nonfunctioning Docking Station (if applicable) Flowchart 2.9 - No Operating System (OS) Loading Flowchart 2.10 - No OS Loading from Hard Drive, Part Flowchart 2.11 - No OS Loading from Hard Drive, Part Flowchart 2.12 - No OS Loading from Hard Drive, Part Flowchart 2.13 - No OS Loading from Diskette Drive Flowchart 2.14 - No OS Loading from CD- or DVD-ROMDrive Flowchart 2.15 - No Audio, Part Flowchart 2.16 - No Audio, Part Flowchart 2.17 - Nonfunctioning Device Flowchart 2.18 - Nonfunctioning Keyboard Flowchart 2.19 - Nonfunctioning Pointing Device Flowchart 2.20 - No Network or Modem Connection Illustrated Parts Catalog 3.1 Serial Number Location 3.2 Computer System Major Components Spare Parts: Computer System Major Components Page Spare Parts: Computer System Major Components (Continued) Page Page Page Page Page Page Page Page Page Page 3.3 Miscellaneous Plastics/Hardware Kit Miscellaneous Plastics/Hardware Kit Components Spare Part Number 3.4 Miscellaneous Cable Kit Miscellaneous Cable Kit Components 3.5 Mass Storage Devices Mass Storage Devices 3.6 Miscellaneous 4.1 Tools Required 4.2 Service Considerations Plastic Parts Cables and Connectors 4.3Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5Packaging and Transporting Precautions 4.6Workstation Precautions 4.7 Grounding Equipment and Methods Typical Electrostatic Voltage Levels Static-ShieldingMaterials Removal and Replacement Procedures 5.1 Serial Number 5.2 Disassembly Sequence Chart 5.3Preparing the Computer for Disassembly Page Page Page Page Page Page Page 5.4 Computer Feet 5.5 Memory Expansion Board Page 5.6 Mini PCI Communications Board Page Page 5.7 Disk Cell RTC Battery 5.8Connector Cover 5.9 LED Cover Page 5.10 Keyboard Page Page 5.11 Heat Spreader Page Page 5.12 Processor Page 5.13 Display Page Figure 5-24.Removing the Display Page Page 5.14 Palm Rest Page Page Page 5.15 Diskette Drive Page 5.16 TouchPad Components Page Page Page Page 5.17Display Release Assembly 5.18 Charger Board 5.19 Speaker Assembly Page 5.20 Top Cover Page Page Page 5.21 Fan Page 5.22 System Board Page Page Page 5.23Modem Cable Page Specifications Notebook (Continued) Page 15.0-inchSXGA+, TFT Display 15.0-inchXGA, TFT Display 14.1-inchXGA, TFT Display Page Hard Drives (Continued) Diskette Drive DVD-ROMDrive DVD-RWDrive CD-ROMDrive CD-RWDrive External AC Adapter 8-cell,Li ion Battery Pack System DMA System Interrupts System I/O Addresses System I/O Addresses (Continued) Page System Memory Map Connector Pin Assignments Table A-2 RJ-11Modem Table A-3 Universal Serial Bus Table A-4 S-Video Table A-5 External Keyboard/Mouse Table A-6 Parallel Table A-7 External Monitor Table A-8 Stereo Speaker/Headphone Table A-9 Microphone Power Cord Set Requirements 3-ConductorPower Cord Set General Requirements Country-SpecificRequirements 3-ConductorPower Cord Set Requirements (Continued) Screw Listing Table C-1 Torx T8 Metric 2.5 × 5.0 Screw Figure C-1.TM2.5 × 5.0 Screw Locations Torx T8 Metric 2.5 × 5.0 Screw (Continued) Figure C-2.TM2.5 × 5.0 Screw Locations Figure C-3.TM2.5 × 5.0 Screw Locations Figure C-4.TM2.5 × 5.0 Screw Locations Figure C-5.TM2.5 × 5.0 Screw Locations Figure C-6.TM2.5 × 5.0 Screw Locations Figure C-7.TM2.5 × 5.0 Screw Locations Figure C-8.TM2.5 × 5.0 Screw Locations Table C-2 Torx T8 Metric 2.5 × 8.0 Screw Figure C-9.TM2.5 × 8.0 Screw Locations Torx T8 Metric 2.5 × 8.0 Screw (Continued) Figure C-10.TM2.5 × 8.0 Screw Locations Table C-3 Phillips Metric 3.0 × 3.0 Screw Figure C-11.PM3.0 × 3.0 Screw Locations Table C-4 Phillips Metric 2.5 × 4.0 Screw Figure C-12.PM2.5 × 4.0 Screw Locations Table C-5 Torx T8 Metric 2.5 × 14.0 Shoulder Screw Figure C-13.TM2.5 × 14.0 Shoulder Screw Locations Table C-6 Torx T8 Metric 2.5 × 9.0 Screw Figure C-14.TM2.5 × 9.0 Screw Locations Table C-7 Phillips Metric 2.0 × 4.5 Screw Figure C-15.PM2.0 × 4.5 Screw Locations Index