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HP Evo n610v Contents, 1 Product Description, 2 Troubleshooting

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Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29

1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–31

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–31

1.5 Notebook External Components . . . . . . . . . . . . . . 1–32

1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–45

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1 Selecting from the File Menu . . . . . . . . . . . . . . . . . 2–3 Selecting from the Security Menu . . . . . . . . . . . . . . 2–4 Selecting from the Advanced Menu. . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing

Configuration Information . . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing Diagnostic

Test Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . 2–10

Maintenance and Service Guide

iii

Contents
Maintenance and Service Guide May Page Contents 1 Product Description 2 Troubleshooting 3 Illustrated Parts Catalog 4 Removal and Replacement Preliminaries 5 Removal and Replacement Procedures 6 Specifications AConnector Pin Assignments BPower Cord Set Requirements CScrew Listing Index Product Description 1.1 Models Model Naming Conventions (Continued) (Continued) Compaq Evo Notebook N620c Models Compaq Evo Notebook N620c Models (Continued) Page Page Page Page Page Compaq Evo Notebook N610c Models Compaq Evo Notebook N610c Models (Continued) Page Page Page Page Page Page Page Page Page Compaq Evo Notebook N610v Models Compaq Evo Notebook N610v Models (Continued) Compaq Evo Notebook N600c Models Compaq Evo Notebook N600c Models (Continued) Page Page Page 1.2Features Page 1.3 Clearing a Password 1.4 Power Management 1.5 Notebook External Components Front and Right Side Panel Components (Continued) Right Side and Rear Panel Components Right Side and Rear Panel Components (Continued) Figure 1-4.Right Side and Rear Panel Components— Evo Notebook N600c Page Figure 1-5.Bottom Components—EvoNotebook N620c, N610c, and N610v Bottom Components Bottom Components (Continued) Figure 1-6.Bottom Components—EvoNotebook N600c Page Figure 1-7.Top Components Top Components Top Components (Continued) Figure 1-8.Keyboard Components Keyboard Components F12 Fn key 1.6 Design Overview Troubleshooting 2.1Computer Setup and Diagnostics Utilities Using Computer Setup Selecting from the File Menu Selecting from the Security Menu Selecting from the Advanced Menu Advanced Menu (Continued) 2.2 Using Compaq Diagnostics Obtaining, Saving, or Printing Configuration Information Obtaining, Saving, or Printing Diagnostic Test Information Interactive Mode Unattended Mode Status 2.3 Troubleshooting Flowcharts Flowchart 2.1 - Initial Troubleshooting Flowchart 2.2 - No Power, Part Flowchart 2.3 - No Power, Part Flowchart 2.4 - No Power, Part Flowchart 2.5 - No Power, Part Flowchart 2.6 - No Video, Part Flowchart 2.7 - No Video, Part Flowchart 2.8 - Nonfunctioning Docking Station (if applicable) Flowchart 2.9 - No Operating System (OS) Loading Flowchart 2.10 - No OS Loading from Hard Drive, Part Flowchart 2.11 - No OS Loading from Hard Drive, Part Flowchart 2.12 - No OS Loading from Hard Drive, Part Flowchart 2.13 - No OS Loading from Diskette Drive Flowchart 2.14 - No OS Loading from CD- or DVD-ROMDrive Flowchart 2.15 - No Audio, Part Flowchart 2.16 - No Audio, Part Flowchart 2.17 - Nonfunctioning Device Flowchart 2.18 - Nonfunctioning Keyboard Flowchart 2.19 - Nonfunctioning Pointing Device Flowchart 2.20 - No Network or Modem Connection Illustrated Parts Catalog 3.1 Serial Number Location 3.2 Notebook System Major Components Spare Parts: Notebook System Major Components Page Spare Parts: Notebook System Major Components (Continued) Page Page Page Page Page Page Page Page Page Page 3.3Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components Spare Part Number 3.4 Mass Storage Devices Mass Storage Devices Mass Storage Devices (continued) Mass Storage Devices (Continued) 3.5 Miscellaneous Spare Parts: Miscellaneous (not illustrated) (Continued) 4.1 Tools Required 4.2 Service Considerations Plastic Parts Cables and Connectors 4.3Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5Packaging and Transporting Precautions 4.6Workstation Precautions 4.7 Grounding Equipment and Methods Typical Electrostatic Voltage Levels Static-ShieldingMaterials Removal and Replacement Procedures 5.1 Serial Number 5.2 Disassembly Sequence Chart Disassembly Sequence Chart (Continued) 5.3Preparing the Notebook for Disassembly Page Media Bay Devices Page Hard Drive Page Page 5.4 Notebook Feet 5.5Mini PCI Communications Board Page Page 5.6Disk Cell RTC Battery Page 5.7 Keyboard Spare Part Number Information (Continued) Page Page Page 5.8Memory Expansion Page Page 5.9 TouchPad Page 5.10 Switch Cover Page 5.11 Display Page Page 5.12 Top Cover Evo Notebook N620c and N600c Evo Notebook N610c and N610v 5.For Evo Notebook N620c, N610c, N610v models only For all notebook models 5.13 System Board Page Page Page Page Page Page 5.14 Fan Page Page Page 5.15Heat Sink Page Page Page 5.16Processor Page 5.17 DC-DCConverter Board Page 5.18Modem Cable Page Page Specifications Notebook (Continued) 14.1-inchXGA, TFT Display Hard Drives Hard Drives (Continued) Diskette Drive CD-ROMDrive DVD-ROMDrive CD-RWDrive AC Adapter 8-cell,Li ion Battery Pack System DMA System Interrupts System I/O Addresses System I/O Addresses (Continued) Page System Memory Map Connector Pin Assignments Table A-3 Keyboard/Mouse Table A-4 RJ-11Modem Table A-5 RJ-45Network Interface Table A-6 Universal Serial Bus Table A-7 Serial Table A-8 External Monitor Table A-9 Parallel Page Docking (Continued) Page Page Power Cord Set Requirements 3-ConductorPower Cord Set General Requirements Country-SpecificRequirements Page Screw Listing Table C-1 Phillips Metric 2.5 × 2.5 Screw Figure C-1.PM2.5 × 2.5 Screw Location Table C-2 Phillips Metric 1.5 × 3.5 Screw Figure C-2.PM1.5 × 3.5 Screw Location Table C-3 Phillips Metric 2.5 × 5.0 Screw Figure C-3.PM2.5 × 5.0 Screw Location Phillips Metric 2.5 × 5.0 Screw (Continued) Figure C-4.PM2.5 × 5.0 Screw Location Table C-4 Torx T8 Metric 2.5 × 7.0 Screw Figure C-5.TM2.5 × 7.0 Screw Locations Torx T8 Metric 2.5 × 7.0 Screw (Continued) Figure C-6.TM2.5 × 7.0 Screw Locations Figure C-7.TM2.5 × 7.0 Screw Locations Table C-5 Torx T8 Metric 2.5 × 5.0 Screw Figure C-8.TM2.5 × 5.0 Screw Locations Torx T8 M2.5 × 5.0 Screw (Continued) Figure C-9.TM2.5 × 5.0 Screw Locations Table C-6 7.0 mm × 20.0 mm Bushing Guide Figure C-10.7.0 × 20.0 Bushing Guide Location Table C-7 Torx Metric 2.0 × 3.0 Screw Figure C-11.TM2.0 × 3.0 Screw Location Table C-8 Phillips Metric 2.0 × 4.0 Screw Figure C-12.PM2.0 × 4.0 Screw Location Phillips M2.0 × 4.0 Screw (Continued) Figure C-13.PM2.0 × 4.0 Screw Location (Continued) Figure C-14.PM2.0 × 4.0 Screw Location (Continued) Index