Maintenance and Service Guide
May
Page
Contents
1 Product Description
2 Troubleshooting
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
6 Specifications
AConnector Pin Assignments
BPower Cord Set Requirements
CScrew Listing Index
Product Description
1.1 Models
Model Naming Conventions (Continued)
(Continued)
Compaq Evo Notebook N620c Models
Compaq Evo Notebook N620c Models (Continued)
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Compaq Evo Notebook N610c Models
Compaq Evo Notebook N610c Models (Continued)
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Compaq Evo Notebook N610v Models
Compaq Evo Notebook N610v Models (Continued)
Compaq Evo Notebook N600c Models
Compaq Evo Notebook N600c Models (Continued)
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1.2Features
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1.3 Clearing a Password
1.4 Power Management
1.5 Notebook External Components
Front and Right Side Panel Components (Continued)
Right Side and Rear Panel Components
Right Side and Rear Panel Components (Continued)
Figure 1-4.Right Side and Rear Panel Components— Evo Notebook N600c
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Figure 1-5.Bottom Components—EvoNotebook N620c, N610c, and N610v
Bottom Components
Bottom Components (Continued)
Figure 1-6.Bottom Components—EvoNotebook N600c
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Figure 1-7.Top Components
Top Components
Top Components (Continued)
Figure 1-8.Keyboard Components
Keyboard Components
F12
Fn key
1.6 Design Overview
Troubleshooting
2.1Computer Setup and
Diagnostics Utilities
Using Computer Setup
Selecting from the File Menu
Selecting from the Security Menu
Selecting from the Advanced Menu
Advanced Menu (Continued)
2.2 Using Compaq Diagnostics
Obtaining, Saving, or Printing
Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Interactive
Mode
Unattended
Mode
Status
2.3 Troubleshooting Flowcharts
Flowchart 2.1 - Initial Troubleshooting
Flowchart 2.2 - No Power, Part
Flowchart 2.3 - No Power, Part
Flowchart 2.4 - No Power, Part
Flowchart 2.5 - No Power, Part
Flowchart 2.6 - No Video, Part
Flowchart 2.7 - No Video, Part
Flowchart 2.8 - Nonfunctioning Docking Station (if applicable)
Flowchart 2.9 - No Operating System (OS) Loading
Flowchart 2.10 - No OS Loading from Hard Drive, Part
Flowchart 2.11 - No OS Loading from Hard Drive, Part
Flowchart 2.12 - No OS Loading from Hard Drive, Part
Flowchart 2.13 - No OS Loading from Diskette Drive
Flowchart 2.14 - No OS Loading from CD- or DVD-ROMDrive
Flowchart 2.15 - No Audio, Part
Flowchart 2.16 - No Audio, Part
Flowchart 2.17 - Nonfunctioning Device
Flowchart 2.18 - Nonfunctioning Keyboard
Flowchart 2.19 - Nonfunctioning Pointing Device
Flowchart 2.20 - No Network or Modem Connection
Illustrated Parts Catalog
3.1 Serial Number Location
3.2 Notebook System Major Components
Spare Parts: Notebook System Major Components
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Spare Parts: Notebook System Major Components (Continued)
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3.3Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components
Spare Part Number
3.4 Mass Storage Devices
Mass Storage Devices
Mass Storage Devices (continued)
Mass Storage Devices (Continued)
3.5 Miscellaneous
Spare Parts: Miscellaneous (not illustrated) (Continued)
4.1 Tools Required
4.2 Service Considerations
Plastic Parts
Cables and Connectors
4.3Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5Packaging and Transporting Precautions
4.6Workstation Precautions
4.7 Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
Static-ShieldingMaterials
Removal and Replacement Procedures
5.1 Serial Number
5.2 Disassembly Sequence Chart
Disassembly Sequence Chart (Continued)
5.3Preparing the Notebook for Disassembly
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Media Bay Devices
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Hard Drive
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5.4 Notebook Feet
5.5Mini PCI Communications Board
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5.6Disk Cell RTC Battery
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5.7 Keyboard
Spare Part Number Information (Continued)
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5.8Memory Expansion
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5.9 TouchPad
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5.10 Switch Cover
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5.11 Display
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5.12 Top Cover
Evo Notebook N620c and N600c
Evo Notebook N610c and N610v
5.For Evo Notebook N620c, N610c, N610v models
only
For all notebook
models
5.13 System Board
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5.14 Fan
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5.15Heat Sink
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5.16Processor
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5.17 DC-DCConverter Board
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5.18Modem Cable
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Specifications
Notebook (Continued)
14.1-inchXGA, TFT Display
Hard Drives
Hard Drives (Continued)
Diskette Drive
CD-ROMDrive
DVD-ROMDrive
CD-RWDrive
AC Adapter
8-cell,Li ion Battery Pack
System DMA
System Interrupts
System I/O Addresses
System I/O Addresses (Continued)
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System Memory Map
Connector Pin Assignments
Table A-3
Keyboard/Mouse
Table A-4
RJ-11Modem
Table A-5
RJ-45Network Interface
Table A-6
Universal Serial Bus
Table A-7
Serial
Table A-8
External Monitor
Table A-9
Parallel
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Docking (Continued)
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Power Cord Set Requirements
3-ConductorPower Cord Set
General Requirements
Country-SpecificRequirements
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Screw Listing
Table C-1
Phillips Metric 2.5 × 2.5 Screw
Figure C-1.PM2.5 × 2.5 Screw Location
Table C-2
Phillips Metric 1.5 × 3.5 Screw
Figure C-2.PM1.5 × 3.5 Screw Location
Table C-3
Phillips Metric 2.5 × 5.0 Screw
Figure C-3.PM2.5 × 5.0 Screw Location
Phillips Metric 2.5 × 5.0 Screw (Continued)
Figure C-4.PM2.5 × 5.0 Screw Location
Table C-4
Torx T8 Metric 2.5 × 7.0 Screw
Figure C-5.TM2.5 × 7.0 Screw Locations
Torx T8 Metric 2.5 × 7.0 Screw (Continued)
Figure C-6.TM2.5 × 7.0 Screw Locations
Figure C-7.TM2.5 × 7.0 Screw Locations
Table C-5
Torx T8 Metric 2.5 × 5.0 Screw
Figure C-8.TM2.5 × 5.0 Screw Locations
Torx T8 M2.5 × 5.0 Screw (Continued)
Figure C-9.TM2.5 × 5.0 Screw Locations
Table C-6
7.0 mm × 20.0 mm Bushing Guide
Figure C-10.7.0 × 20.0 Bushing Guide Location
Table C-7
Torx Metric 2.0 × 3.0 Screw
Figure C-11.TM2.0 × 3.0 Screw Location
Table C-8
Phillips Metric 2.0 × 4.0 Screw
Figure C-12.PM2.0 × 4.0 Screw Location
Phillips M2.0 × 4.0 Screw (Continued)
Figure C-13.PM2.0 × 4.0 Screw Location (Continued)
Figure C-14.PM2.0 × 4.0 Screw Location (Continued)
Index