Gaming mode troubleshooting
When I connect my device to the game console ports, the computer keeps going back to PC mode.
Ensure the device and the computer are on.
Ensure the source you want has a check mark next to it in the onscreen menu (either HDMI or composite audio/video).
After you successfully select the source, you should see an onscreen display similar to this:
Audio drops when I play a | The system is on Mute. Press the Volume + or Volume – button |
video game. | on the side of the computer to get out of Mute state. |
| Ensure the correct audio source is selected. If an |
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| button to enable the onscreen display, then press the A/V |
| source button until HDMI is selected. If composite audio/video |
| is connected, use the button to select composite. |
| Open the Audio Settings menu from within the gaming |
| application to ensure the correct audio format output is |
| selected. |
| Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC |
| does not support AC3, DTS, or Dolby Digital 5.1.) |
| If you see the following audio warning onscreen it means one |
| of two errors: |
| a The A/V source mode is HDMI, but the audio output is |
| Dolby Digital or DTS. |
| b The A/V source mode is HDMI, and no audio is being |
| detected. |
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I connected my external speakers, | When an Audio Line Out connector (such as headphones or |
and my audio is muted. | external speakers) is connected, the internal speakers are muted. |
| Ensure the volume on the external speakers is turned up. |
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