Gaming mode troubleshooting

Issue

When I connect my device to the game console ports, the computer keeps going back to PC mode.

Solution

￿Ensure the device and the computer are on.

￿Ensure the source you want has a check mark next to it in the onscreen menu (either HDMI or composite audio/video).

After you successfully select the source, you should see an onscreen display similar to this:

Audio drops when I play a

￿ The system is on Mute. Press the Volume + or Volume – button

video game.

on the side of the computer to get out of Mute state.

 

￿ Ensure the correct audio source is selected. If an

 

HDMI-compatible device is connected, press the A/V source

 

button to enable the onscreen display, then press the A/V

 

source button until HDMI is selected. If composite audio/video

 

is connected, use the button to select composite.

 

￿ Open the Audio Settings menu from within the gaming

 

application to ensure the correct audio format output is

 

selected.

 

Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC

 

does not support AC3, DTS, or Dolby Digital 5.1.)

 

￿ If you see the following audio warning onscreen it means one

 

of two errors:

 

a The A/V source mode is HDMI, but the audio output is

 

Dolby Digital or DTS.

 

b The A/V source mode is HDMI, and no audio is being

 

detected.

 

 

I connected my external speakers,

When an Audio Line Out connector (such as headphones or

and my audio is muted.

external speakers) is connected, the internal speakers are muted.

 

Ensure the volume on the external speakers is turned up.

 

 

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