Troubleshooting

If the picture quality is poor or you are experiencing another type of problem, check the adjustments and operations before requesting service. See the symptoms listed below, and try the checks and remedies.

Symptom

Checks

Remedy

 

 

 

The picture is disturbed.

Is a connected component set directly

Leave some space between the TV and the

The sound is noisy.

in front of or at the side of the TV?

connected components.

 

 

The remote control operates

 

 

erroneously.

 

 

 

 

 

The remote control does not work.

Are the remote control’s batteries

Replace both batteries with new ones.

 

worn out?

 

 

 

 

The TV power does not turn on

Is the TV power cord plugged into a

Plug the TV power cord into a power outlet.

when I press the remote control

power outlet?

 

power button.

 

 

Is the power/standby indicator on the

Press the main power button under the TV to

 

 

front of the TV off?

turn it on.

 

 

 

 

Are the remote control’s batteries

Replace both batteries with new ones.

 

worn out?

 

 

 

 

The TV does not respond when I

Is the remote control pointed at the TV,

Point the remote control at the TV remote control

press the remote control buttons.

or is there an obstacle between the

sensor window on the front of the TV when

 

remote control and the TV?

pressing buttons, or remove the obstacle.

 

 

 

 

Is the TV the selected component for

Press the TV, CBL/SAT, DVD/VCR, or HP.PC

 

the remote control to control?

button to select the home entertainment

 

 

component (TV, set-top-box, DVD/VCR or

 

 

HP MCPC) to control, and then aim the remote

 

 

at the selected component and press the button

 

 

you want to use.

 

 

 

 

Is direct sunlight or strong artificial light

Eliminate the light by closing curtains, pointing

 

shining on the TV remote control sensor

the light in a different direction, or making other

 

window?

lighting adjustments.

 

 

 

 

Are the remote control’s batteries

Replace both batteries with new ones.

 

worn out?

 

I do not hear sound or see a

Is the TV power cord plugged into a

Plug the TV power core into a power outlet.

picture.

power outlet?

 

 

 

 

I see a picture but hear no sound.

Is the volume set at the minimum?

Increase the volume.

 

 

 

 

Is the mute mode set?

Press the remote control Mute button.

 

Are the speakers properly connected?

Connect the speakers properly.

 

 

 

 

Is the audio input set correctly?

Set the audio input on the Sound menu.

 

 

 

64Troubleshooting

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HP PE4240N 42 inch manual Troubleshooting, Symptom Checks Remedy

PE4240N 42 inch specifications

The HP PE4240N is a versatile 42-inch professional display engineered to meet the needs of businesses and public spaces. Known for its robust design and high-quality performance, this display is an excellent choice for various applications, including digital signage, presentations, and interactive kiosks.

One of the standout features of the HP PE4240N is its Full HD resolution, which ensures that content is displayed with clarity and detail. With a resolution of 1920 x 1080 pixels, this display presents vivid colors and sharp images, making it ideal for showcasing announcements, advertisements, or informative content. The display is also equipped with a wide viewing angle, ensuring that images can be seen clearly from various positions in a room.

In terms of connectivity, the HP PE4240N is designed with a multitude of ports, including HDMI, VGA, and composite inputs. This allows for seamless integration with various devices, such as computers, media players, and gaming consoles. Additionally, the display supports both wired and wireless connectivity options, offering flexibility for different setups.

The HP PE4240N also features advanced display technologies that enhance the viewing experience. The use of LED backlighting allows for greater energy efficiency and improved brightness, while the anti-glare coating minimizes reflections, ensuring that content remains visible even in well-lit environments. Furthermore, its high contrast ratio contributes to deeper blacks and vivid colors, enhancing the overall image quality.

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Finally, the HP PE4240N is user-friendly, featuring an intuitive interface that simplifies navigation and controls. The display can be easily mounted in various configurations, whether wall-mounted or placed on a stand, making it adaptable to different spaces and needs.

In summary, the HP PE4240N 42-inch display is a high-performance solution that combines outstanding image quality, versatile connectivity options, and durability, making it an excellent choice for professional environments. With its advanced technologies and user-friendly design, it caters effectively to the demands of modern business communication and advertising.