HP S5000CL When should I contact Compaq online service and support?, Obtaining a Warranty Upgrade

Models: S5030NX S5300NX S5314ST S5008NX S5020NX S5100CL S5100NX S5200NX S5400NX S5010NX S5410NX S5140WM S5000CL

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When should I contact Compaq online service and support?

For many common problems and requests, Compaq online service and support is your fastest link to up-to-date product information and expert assistance. Visit www.compaq.com/consumersupport to:

Download current software and drivers for your product.

Troubleshoot common printing problems.

Diagnose performance issues with your PC.

Find user manuals and documentation for your product.

When should I contact Compaq phone service and support?

When your problem cannot be solved through Compaq online service and support, qualified support specialists are available 24 hours a day via 1-800-OK-COMPAQto provide expert assistance. Call Compaq Customer Care when:

You either do not have Internet access, or can not connect to the Internet to visit www.compaq.com/consumersupport

Your product Quick Help does not identify or help solve your problem.

There is obvious damage or a mechanical breakdown with your product rendering it inoperable.

Note: Support options, availability, and hours vary by product, country/region, and language and are subject to change.

For Caribbean

http://clac.compaq.com/soporte/index.html

Aruba:

800-8000 or 877-219-8671

Bahamas:

1-800-799-3477

Barbados:

1-800-796-9602

Jamaica:

1-800-799-3477

Trinidad:

1-800-799-3477

3rd Party Support

3rd Party Support is the new one-stop support solution for our home and home office customers within the U.S. If you have a support question about any aspect of your computer, peripherals, software, Internet connection, computer games etc. just call us at (1) 208-333-3897. Even if your question is about a product or service not provided by Compaq, for a small fee*, we will do our best to get you up and running again.

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Terms and conditions:

3rd Party Support will provide all commercially reasonable efforts to resolve customer issues not covered by the existing warranty. The cost to the customer is $30.00* per incident. To contact 3rd Party Support use the customer support number at (1) 208-333-3897 and select 3rd Party support or tell your technical adviser.

* Prices are subject to change without notice.

Compaq Out-of-Warranty

Support Options

Compaq online service and support

Compaq online service and support is available at www.compaq.com/consumersupport to all Compaq customers for the life of their Compaq products. It is always open and is your fastest source for up-to-date product information and expert assistance.

Phone support

Even after your warranty has ended, Compaq can still provide you with service and support options.

For Visa and MasterCard holders in the United States or calls from Canada, please call (800) OK-COMPAQ. The fee is U.S. $30* per call, charged to your Visa or MasterCard.

*Prices are subject to change without notice and may vary based on your product.

Recycle — HP/Compaq Planet Partners

Compaq is sensitive to the environment and has a program, Planet Partners, to make it simple for us to reclaim your old product for recycling. Compaq will help you recycle your old equipment even if it is not a Compaq product; we take back all makes and models. Visit our Web site to find out how easy it is to recycle: www.hp.com/recycle

Obtaining a Warranty Upgrade

Protect your investment!

Upgrade your standard factory warranty for up to three years with the Care Pack. Service coverage begins on product purchase date and you must purchase the pack within the first year after product purchase. The hardware service offering will be determined based on the outcome of system self-test programs run by the customer through the initial call to Customer Care.

For more information visit www.hp.com/go/hpsupportpack or call 1-888-999-4747.

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HP S5000CL, S5010NX manual When should I contact Compaq online service and support?, Compaq Out-of-Warranty Support Options

S5030NX, S5300NX, S5314ST, S5008NX, S5020NX specifications

HP has long been a formidable player in the desktop and all-in-one computer market, consistently delivering devices that cater to a variety of user needs. Among the notable offerings are the HP S5000CL, S5140WM, S5410NX, S5010NX, and S5400NX. Each model comes with its unique set of features and characteristics, making them suitable for both average consumers and those with more demanding requirements.

The HP S5000CL stands out with its sleek design and reliable performance. Equipped with an AMD processor, it supports smooth multitasking and is well-suited for everyday tasks such as web browsing, document editing, and media consumption. It often includes generous RAM options that enhance overall responsiveness, making it a solid choice for users looking for an affordable yet capable desktop.

The HP S5140WM offers a slightly different approach with an emphasis on storage and expandability. This model typically features a larger hard drive, catering to users who require ample space for files, applications, and multimedia content. Its capable graphics options enable casual gaming and video playback, making it a versatile pick for family use.

Next, the HP S5410NX elevates the experience with enhanced processing power and graphics capabilities. Often powered by more advanced processors, this model is suitable for power users who engage in photo editing, video rendering, or gaming. The S5410NX typically features high-definition visuals, ensuring that users can enjoy their media with impressive clarity and detail.

Branching off from the typical desktop model, the HP S5010NX is notable for its compact design. Ideal for users with limited desk space, it still packs a performance punch, making it an excellent fit for home offices or small living areas. Its ease of setup and maintenance appeals to users who prefer hassle-free computing without sacrificing functionality.

Lastly, the HP S5400NX combines efficiency with a user-friendly interface. With a focus on energy-saving features, this model is designed to minimize power consumption without compromising performance. The S5400NX is not only great for everyday tasks but is also environmentally conscious, appealing to users who are keen on reducing their carbon footprint.

In summary, the HP S5000CL, S5140WM, S5410NX, S5010NX, and S5400NX offer a diverse range of options tailored to various user needs. From basic computing tasks to more intensive workflows, these models reflect HP's commitment to providing quality, efficiency, and performance in user-friendly packages.