Listed below are the types of warranty services that may be applicable to the HP Networking Hardware Product you have purchased. For more details, refer to the “Limited warranty period” section.
Advance unit replacement warranty serviceYour HP Limited Warranty may include an advance unit replacement warranty service. Under the terms of the advance unit replacement warranty service, HP will ship a replacement unit directly to you if the HP Networking Hardware Product you purchased is diagnosed as defective. On receiving the replacement unit, you will be required to return the defective unit back to HP, in the packaging that arrives with the replacement unit, within a defined period of time, normally five (5) days. HP will incur all shipping and insurance costs to return the defective unit to HP. Failure to return the defective unit may result in HP billing you for the replacement unit.
In countries or regions where this Limited Warranty may be enforced but where advance unit replacement warranty service is not available, HP will, in its sole discretion, substitute another type of warranty service.
Service upgradesHP has a range of additional service coverage for your product that can be purchased locally. However, some services and related products may not be available in all countries. For information on availability of service upgrades and the cost for these service upgrades, refer to the HP Web site at www.hp.com/networking/services.
Limited warranty periodThe Limited Warranty Period for an HP Networking Hardware Product is a specified, fixed period commencing on the date of purchase or lease from HP, or from the date that HP completes installation, whichever is later. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing.
The following tables list the Limited Warranty Period, service delivery method, and response time for HP Networking Hardware Products.
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| Products | Limited Warranty Period* | Advanced replacement |
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| delivery response time ** | ||
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| Modular |
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| 129xx, 125xx, 119xx, 105xx, 95xx, 75xx | 1 year | 10 calendar day delivery |
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| 82xxzl, 54xxzl, 42xxvl | Limited lifetime (for products purchased after December 1, 2014 | Next business day delivery |
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| the warranty extends only for as long as the original bona fide |
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|
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| end user continues to own or use the product) |
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| ||
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| 79xx, 59xx/AF, 583x/AF, 582x/AF, 57xx | 1 year | 10 calendar day delivery |
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| 66xx, 62xx/yl, 580x/AF, 55xx, 513x, 512x, 38xx, | Limited lifetime (for products purchased after December 1, 2014 | Next business day delivery |
| Switches |
| 36xx, 35xx/yl, 31xx, 29xx/al, 281x, 26xx, 25xx/G | the warranty extends only for as long as the original bona fide |
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| end user continues to own or use the product) |
| |
Smart Managed |
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| 192x, 191x, 181x, 17xx, 1620 | Limited lifetime (for products purchased after December 1, 2014 | Next business day delivery | |
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| the warranty extends only for as long as the original bona fide |
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|
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| end user continues to own or use the product) |
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| 190x | 3 years | Next business day delivery |
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| IntelliJack Switches | 3 years | Next business day delivery |
| Unmanaged |
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| |
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| 1410 | Limited lifetime (for products purchased after December 1, 2014 | Next business day delivery |
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| the warranty extends only for as long as the original bona fide |
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|
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| end user continues to own or use the product) |
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| 1405 | 3 year | Next business day delivery |
| Indoor Access Points |
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| |
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| 560, 525, 425, M220 | Limited lifetime (for products purchased after December 1, 2014 | Next business day delivery |
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| the warranty extends only for as long as the original bona fide |
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| end user continues to own or use the product) |
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| MSM46x/430/422/410, MSM3x0, M200 | Limited lifetime (for products purchased after December 1, 2014 | Next business day delivery |
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| the warranty extends only for as long as the original bona fide |
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| LAN |
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| end user continues to own or use the product) |
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Controllers |
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| ||
| Wireless |
| MSM765 zl | 5 years for hard disk drive and limited lifetime (for products | Next business day delivery |
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| purchased after December 1, 2014 the warranty extends only for |
| |
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| as long as the original bona fide end user continues to own or use |
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| the product). |
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| MSM775 zl, MSM720, 870 & 850 Unified Wired- | Limited lifetime (for products purchased after December 1, 2014 | Next business day delivery |
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| WLAN Appliance, 830 Unified | the warranty extends only for as long as the original bona fide |
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| Switch | end user continues to own or use the product) |
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| MSM760, MSM710 | 1 year | Next business day delivery |
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| 10500/7500 20G Unified | 1 year | Next business day delivery |
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| HP RF Manager Controller | 1 year | Next business day delivery |
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