Where to Get Help

Follow these steps when you need help:

1Check the setup poster and the Getting Started Guide for help with setting up and using your PC.

2For faster help, be sure to register your Compaq Presario home PC on the Web at: http://www.hp.com/apac/register

3Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support.

4For help online, go to the Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates.

5If you have not solved the problem, call the Customer Care Center at the appropriate number below.

Australia: 1300 721 147

Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m. (local time)

Hong Kong SAR: 2802 4098

Macau SAR: 0800-366

Hours: Mon.–Fri. 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.

India: 1-600-114772 (Toll Free)

0124 2346992 (Toll)

9350623861 (SMS Only)

Monday to Saturday 9am-9pm

Hours are subject to change without notice

Indonesia: (21) 350-3408

Hours: Mon.–Fri. 8 a.m.–5 p.m.

Malaysia: 1800 88 8588

Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,

Sat. 8:30 a.m.–12:30 p.m.

New Zealand: 0 800 441 147

Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m. (local time)

Philippines: (2) 867-3551

Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,

Sat. 8:30 a.m.–12:30 p.m.

Singapore: 6272 5300

Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,

Sat. 8:30 a.m.–12:30 p.m.

Thailand: (2) 353-9000

Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,

Sat. 8:30 a.m.–12:30 p.m.

Vietnam: Call your retailer.

Hours are subject to change without notice.

Support Web site:

http://www.hp.com/support

Registration Web site:

http://www.hp.com/apac/register

Where Are My User’s Guides?

The User’s Guides are on your PC. Click the User’s Guides icon on your desktop, or

click Start, All Programs, and User’s Guides. Documentation is also available

at http://www.hp.com/support, where you can search for the support page for your model.

Software Support

If you have questions about your software, call or visit your software vendor’s Web site. The appropriate number or Web address is listed below. Some of these Web addresses may be listed in the Favorites list found in your Internet Explorer browser. Phone and e-mail support may not exist if no information is given. For software not listed, the Customer Care Center provides 30-day limited support. All software titles below may not be included with your PC.

Adobe Reader

http://www.pacific.adobe.com/support/main.html

GameChannel by WildTangent

(not available in India) hpdesktp_support@wildtangent.com http://www.wildtangent.com

InterVideo

www.intervideo.com

Norton AntiVirus and Personal Firewall by Symantec

http://www.symantec.com/region/reg_ap/ servsupp.html

OzEmail (Australia)

132884

support@ozemail.com.au

http://homesite.service.ozemail.com.au/

RecordNow! by Sonic

(with CD-RW or DVD+RW/+R option only) http://www.sonic.com

Xtra (New Zealand)

0800 22 55 98 xtrahelp@xtra.co.nz http://www.xtramsn.co.nz

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HP SR1620AN, SR1660AN, SR1640AP manual Where Are My User’s Guides?, Software Support, RecordNow! by Sonic Xtra New Zealand
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SR1640AP, SR1660AN, SR1620AN, SR1620AP, SR1699AN specifications

The HP SR series of desktop computers, including models like SR1640AP, SR1680CF, SR1610TW, SR1620AP, and a1210tw, offers a range of features tailored for home and office use, making them popular choices among consumers.

The HP SR1640AP is powered by an Intel Pentium dual-core processor, ensuring seamless multitasking and responsiveness for everyday applications. This model typically comes with 2GB of RAM, which can be upgraded for improved performance when running demanding software. Notably, it incorporates a 250GB hard drive, offering adequate storage for documents, photos, and applications. Its integrated graphics card serves well for standard computing tasks while keeping power consumption low.

On the other hand, the SR1680CF is slightly more advanced, featuring an AMD Athlon 64 dual-core processor. This gives it an edge in performance, particularly for multimedia tasks and casual gaming. The RAM can also be expanded up to 4GB, making it suitable for users who require more power for applications like photo editing or video playback. With a 320GB hard drive, users can store a greater volume of data, and it also comes equipped with an optical drive for CDs and DVDs, ensuring versatility in media handling.

The SR1610TW model offers a blend of performance and energy efficiency, with a focus on eco-friendly features. It features an AMD Sempron processor, coupled with 1GB of RAM, which is sufficient for basic tasks such as web browsing and office applications. The inclusion of HP's multimedia software adds to its appeal, allowing users to enjoy music and videos with ease.

Meanwhile, the SR1620AP is designed with a focus on improved graphics capabilities. This model features an integrated NVIDIA graphics card, providing better visual performance for gaming and graphic-intensive applications. Its robust 3GB of RAM allows for smoother multitasking, while the option to upgrade storage space to 500GB enables users to house extensive media libraries.

Lastly, the a1210tw variant, while similar in specifications to the other models, offers distinct characteristics tailored to different user needs. It emphasizes connectivity options, featuring multiple USB ports and HDMI output. This model is particularly appealing to users who rely on connecting multiple devices and peripherals.

In summary, the HP SR series combines user-friendly performance with versatility. Each model caters to different user preferences and requirements, making them excellent options for everyday computing tasks.
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