Contents
PC Troubleshooting Guide
Copyright 2005 Hewlett-Packard Development Company, L.P
Hewlett-Packard Company P.O. Box Cupertino, CA USA
The information in this document is subject to change without notice
Repairing Software Problems
Table of Contents
Troubleshooting
Hard Disk Drive Space
iv PC Troubleshooting Guide
PC Repair Overview
Repairing Software Problems
Restarting Your PC
Turning Off Your PC
Application Recovery and Driver Recovery
Microsoft System Restore
3 Choose All Programs 4 Choose Accessories 5 Choose System Tools
6 Click System Restore
6 Click Compaq Application Recovery
System Recovery Overview
a Click Start, Control Panel, and then Add or Remove Programs
4 Choose All Programs 5 Choose PC Help & Tools
Creating a Recovery Tools CD
Creating System Recovery Discs
To create System Recovery discs
To create or start the Recovery Tools CD
Running System Recovery from the Hard Disk Drive
Running System Recovery from Recovery Discs
Starting System Recovery if the PC is not responding
Starting System Recovery if the PC is responding
Hard Disk Drive Space
Audio
Troubleshooting
8 PC Troubleshooting Guide
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive
Symptom
Solution
Symptom
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive continued
Solution
Possible cause
10 PC Troubleshooting Guide
Diskette Floppy Drive Select Models Only
Symptom
Solution
Display Monitor
2 Select the Settings tab
Hard Disk Drive
Symptom
Symptom
Hardware Installation
Solution
Click Performance and Maintenance, if it is present
Symptom
Internet Access
Solution
Possible cause
14 PC Troubleshooting Guide
Keyboard and Mouse
Symptom
Solution
Keyboard and Mouse continued
Power
Symptom
Solution
Miscellaneous
Memory
Power continued
Symptom
