Display (Monitor)

NOTE: If you encounter display (monitor) problems, refer to the documentation that came with your monitor and to the common causes and solutions listed in this table.

Symptom

Possible cause

Solution

 

 

 

Screen is blank, and

Monitor power cable is not

Reconnect the power plug on the back of the monitor and

monitor power light is

connected to the monitor or

on the wall outlet.

not lit.

to the wall outlet.

 

 

 

 

 

Monitor is off (not

Press the On button on the front of the monitor.

 

turned on).

 

 

 

 

Screen is blank.

Screen saver is enabled.

Press any key or move the mouse to make the screen

 

 

display visible again.

 

PC is in standby mode.

Press the Standby button (select models only), or press the

 

 

Esc key on the keyboard to resume from standby mode.

 

 

 

 

PC is in hibernation mode or

Press the On button to turn on the PC.

 

is off.

 

 

 

 

 

Monitor connector cable is

Inspect the monitor video connector for bent pins. If no pins

 

not properly connected to

are bent, reconnect the monitor connector cable on the

 

the back of the PC.

back of the PC.

 

 

 

Images on the screen are

The screen resolution setting

Adjust the monitor resolution setting in Windows:

too large or too small, or

may not be set to your liking

1 Right-click the desktop, and then select Properties.

the images are fuzzy.

or may not be the best for

2 Select the Settings tab.

 

your monitor.

3 Drag the Screen Resolution slider to adjust the

 

 

 

 

resolution as needed.

 

 

 

Hard Disk Drive

Symptom

Possible cause

Solution

 

 

 

PC seems to be locked up

Program in use has stopped

Use the Windows Task Manager to close any programs not

and not responding.

responding to commands.

responding or to restart the PC:

 

 

1 Press the Ctrl, Alt, and Delete keys on the keyboard at

 

 

the same time.

 

 

2 Select the program that is not responding, and click

 

 

End Task.

 

 

Or

 

 

Click Shut Down, and then click Restart.

 

 

If this does not work, press the On button for 5 or more

 

 

seconds to turn off the PC. Then, press the On button.

 

 

 

Hard disk drive error

Part of hard disk drive has

Press the Help ? button on the keyboard to open the Help

message displays.

failed or is about to fail.

and Support Center, or refer to the Warranty and Support

 

 

Guide to contact Support for replacement details.

 

 

 

PC Troubleshooting Guide 11

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Image 15
HP SR1600AN, SR1680CF, SR1660CF, SR1660AN, SR1650NX, SR1630NX, SR1640AP, SR1638NX Display Monitor, Hard Disk Drive, End Task
Page 14 Page 16

SR1601NX, SR1020Z (PY185AV), SR1616NX, SR1630NX, SR1030V (PY184AV) specifications

The HP SR series of desktop computers, including models like SR1640AP, SR1680CF, SR1610TW, SR1620AP, and a1210tw, offers a range of features tailored for home and office use, making them popular choices among consumers.

The HP SR1640AP is powered by an Intel Pentium dual-core processor, ensuring seamless multitasking and responsiveness for everyday applications. This model typically comes with 2GB of RAM, which can be upgraded for improved performance when running demanding software. Notably, it incorporates a 250GB hard drive, offering adequate storage for documents, photos, and applications. Its integrated graphics card serves well for standard computing tasks while keeping power consumption low.

On the other hand, the SR1680CF is slightly more advanced, featuring an AMD Athlon 64 dual-core processor. This gives it an edge in performance, particularly for multimedia tasks and casual gaming. The RAM can also be expanded up to 4GB, making it suitable for users who require more power for applications like photo editing or video playback. With a 320GB hard drive, users can store a greater volume of data, and it also comes equipped with an optical drive for CDs and DVDs, ensuring versatility in media handling.

The SR1610TW model offers a blend of performance and energy efficiency, with a focus on eco-friendly features. It features an AMD Sempron processor, coupled with 1GB of RAM, which is sufficient for basic tasks such as web browsing and office applications. The inclusion of HP's multimedia software adds to its appeal, allowing users to enjoy music and videos with ease.

Meanwhile, the SR1620AP is designed with a focus on improved graphics capabilities. This model features an integrated NVIDIA graphics card, providing better visual performance for gaming and graphic-intensive applications. Its robust 3GB of RAM allows for smoother multitasking, while the option to upgrade storage space to 500GB enables users to house extensive media libraries.

Lastly, the a1210tw variant, while similar in specifications to the other models, offers distinct characteristics tailored to different user needs. It emphasizes connectivity options, featuring multiple USB ports and HDMI output. This model is particularly appealing to users who rely on connecting multiple devices and peripherals.

In summary, the HP SR series combines user-friendly performance with versatility. Each model caters to different user preferences and requirements, making them excellent options for everyday computing tasks.
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