Contents
PC Troubleshooting Guide
Copyright 2005 Hewlett-Packard Development Company, L.P
Hewlett-Packard Company P.O. Box Cupertino, CA USA
The information in this document is subject to change without notice
Table of Contents
Repairing Software Problems
Troubleshooting
Hard Disk Drive Space
iv PC Troubleshooting Guide
Repairing Software Problems
PC Repair Overview
Restarting Your PC
Turning Off Your PC
Microsoft System Restore
Application Recovery and Driver Recovery
3 Choose All Programs 4 Choose Accessories 5 Choose System Tools
6 Click System Restore
System Recovery Overview
6 Click Compaq Application Recovery
a Click Start, Control Panel, and then Add or Remove Programs
4 Choose All Programs 5 Choose PC Help & Tools
Creating System Recovery Discs
Creating a Recovery Tools CD
To create System Recovery discs
To create or start the Recovery Tools CD
Running System Recovery from Recovery Discs
Running System Recovery from the Hard Disk Drive
Starting System Recovery if the PC is not responding
Starting System Recovery if the PC is responding
Hard Disk Drive Space
Troubleshooting
Audio
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive
8 PC Troubleshooting Guide
Symptom
Solution
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive continued
Symptom
Solution
Possible cause
Diskette Floppy Drive Select Models Only
10 PC Troubleshooting Guide
Symptom
Solution
2 Select the Settings tab
Display Monitor
Hard Disk Drive
Symptom
Hardware Installation
Symptom
Solution
Click Performance and Maintenance, if it is present
Internet Access
Symptom
Solution
Possible cause
Keyboard and Mouse
14 PC Troubleshooting Guide
Symptom
Solution
Power
Keyboard and Mouse continued
Symptom
Solution
Memory
Miscellaneous
Power continued
Symptom
