Contents
PC Troubleshooting Guide
Hewlett-Packard Company P.O. Box Cupertino, CA USA
Copyright 2005 Hewlett-Packard Development Company, L.P
The information in this document is subject to change without notice
Hard Disk Drive Space
Table of Contents
Repairing Software Problems
Troubleshooting
iv PC Troubleshooting Guide
Turning Off Your PC
Repairing Software Problems
PC Repair Overview
Restarting Your PC
6 Click System Restore
Microsoft System Restore
Application Recovery and Driver Recovery
3 Choose All Programs 4 Choose Accessories 5 Choose System Tools
4 Choose All Programs 5 Choose PC Help & Tools
System Recovery Overview
6 Click Compaq Application Recovery
a Click Start, Control Panel, and then Add or Remove Programs
To create or start the Recovery Tools CD
Creating System Recovery Discs
Creating a Recovery Tools CD
To create System Recovery discs
Running System Recovery from the Hard Disk Drive
Running System Recovery from Recovery Discs
Starting System Recovery if the PC is responding
Starting System Recovery if the PC is not responding
Hard Disk Drive Space
Audio
Troubleshooting
Solution
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive
8 PC Troubleshooting Guide
Symptom
Possible cause
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive continued
Symptom
Solution
Solution
Diskette Floppy Drive Select Models Only
10 PC Troubleshooting Guide
Symptom
Symptom
2 Select the Settings tab
Display Monitor
Hard Disk Drive
Click Performance and Maintenance, if it is present
Hardware Installation
Symptom
Solution
Possible cause
Internet Access
Symptom
Solution
Solution
Keyboard and Mouse
14 PC Troubleshooting Guide
Symptom
Solution
Power
Keyboard and Mouse continued
Symptom
Symptom
Memory
Miscellaneous
Power continued